Real-time communication updates in one central place Attach files
April 3, 2024
Frankly, as a workplace collaborative tool, it pales in comparison to all the others. Everybody has moved onto Microsoft Teams - which has a huge advantage as an incumbent software provider with just about everybody running Office365. What it can do is pretty limited, and it just feels old to use now. When surfaced into a Salesforce Community, again - it gets you looking at other vendors who can do that one particular thing well. Chatter can also get quite messy. With field tracking, record updates... anything pertinent can just get lost in the noise. I find the much leaner Activity timeline much better.
March 1, 2023