User interface is my favorite, no training was required on use, the only training necessary was on pertinent details for our organizations reporting. In-app communication has saved us on manual emails for inquiries/disputes, of course an email is generated notifying them of this but it consolidates these conversations. Flexibility and customization for fields makes it easy to add and evolve the data as the organization scales.
March 20, 2026
AI integration has made functionality worse, feels impossible to get useful help from an actual person. Constant small changes annoy everyone in the company, I have logged in side by side with co-workers and we have different screens. It makes training new employees on the platform quite difficult. Coding the expenses works well, building the reports is a different story. Report names and dates will frequently change with no rhyme or reason.
April 15, 2026