Overall experience with
How helpful reviews are selected
Favorable Review
Wipro Accounts Payable Team Demonstrates Consistent Professionalism and Dedication
Critical Review
Service Delivery Fluctuated Before Reaching More Stable and Reliable Partnership
Likes and dislikes about
likes
Integrity - Wipro exhibits integrity in their daily activities and it is reflected in the integrity of their services. Value Add - Wipro is consistently looking for process improvements and new KPI's. Service Leadership - The team leadership for the Wipro accounts payable team is outstanding! Under their leadership, the team handles our account with great care and accuracy.
December 9, 2025
dislikes
Service delivery standards have ebbed and flowed at times. That said, we have now reached a more stable state. More due diligence work up front may have allowed the provider to better scale their service provision staffing requirements. Transformation initiatives have not always met expectations in terms of their feasibility or in terms of delivery with more support than anticipated having had to be given. Expectations on the provider's ability to drive standardisation were perhaps higher than proved to be the case.
December 8, 2025
This service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.