DHL Supply Chain Reviews, Ratings & Features 2026 | Gartner Peer Insights

A fourth-party logistics (4PL) is a supply chain services provider that manages the design, build, run, measurement and orchestration of all or part of an end-to-end logistics network for a fee. It coordinates logistics operations via internal and/or external parties, delivering visibility, management control and optimization through an integrated technology platform. Growth in 4PL spans enterprises of all sizes across various industries, as integrated supply chains support business growth. Underutilized logistics partnerships are extending to manage other supply chain functions like procurement, risk management and capacity planning. Technological advances like AI and predictive analytics are driving increased demand for efficient supply chain operations.

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Fourth-Party Logistics

DHL Supply Chain 4PL Services

DHL Supply Chain

Director of Supply Chain

Very flexible solution with service breadth and support expertise.  The freight management functionality and oversight structure allows additional visibility and concise and consistent financial reporting.  Carrier selection and RFP involvement allows for a major customer influence element and direct relationship with the core providers.

10B - 30B USD

3B - 10B USD

1B - 3B USD

30B + USD

Procurement Manager

Overall a strong 4PL partner, customer centric and provides good service for value. 

Manager, Supply Chain

A DHL é um dos maiores players a nível global, possui um ótimo e vasto conhecimento como empresa e profissionais referência no que fazem, ampla visão de mercado e conexão dos principais insights para aplicação prática. Senso de urgência e atendimento, fora do comum, nível de excelência mundial na minha visão, no que tange a preocupação com o negócio do cliente. Como oportunidade, vejo que há possibilidade de explorar novas tecnologias e tendências de mercado em Supply Chain, trazendo ainda mais valor para os clientes, entendo ainda a área de TI como um pouco burocrática e lenta para atender às demandas.

DHL is one of the largest players globally, possessing excellent and vast knowledge as a company and professionals who are leaders in their fields, a broad market vision, and the ability to connect key insights for practical application. Their sense of urgency and service are exceptional, and in my view, they represent a world-class level of excellence in terms of concern for the client's business. As an opportunity, I see the possibility of exploring new technologies and market trends in Supply Chain, bringing even more value to clients. I also find the IT area somewhat bureaucratic and slow in meeting demands.

Ryder Supply Chain Solutions

Other...

A.P. Moller - Maersk

C.H. Robinson

DSV (DB Schenker)

Kuehne + Nagel

Uber Freight

DHL Supply Chain is the global contract logistics provider, simplifying supply chains for forward-thinking businesses. They solve supply chain complexity and add sustainable value through a strong, standardized portfolio, optimized for cost efficiencies, flexibility, and sustainability. They offer modular solutions and the use of new technologies, that allow customers’ operations to be more agile and more flexible to respond to changing supply chain needs and requirements. They understand, predict, and respond effectively to the trends and challenges facing industry, driven by e-commerce and globalization, automation, and digitalization. The portfolio is optimized to provide - Cost efficiency, Resilience, Increased flexibility, Increased speed, and Sustainability to ensure customers’ supply chain is compliant with ESG standards.


DHL is the leading global brand in the logistics industry. Our divisions offer an unrivaled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management.  

With specialized solutions for growth markets and industries including technology, life sciences and healthcare, engineering, manufacturing & energy, auto-mobility and retail, DHL is decisively positioned as "The logistics company for the world".  

DHL is part of DHL Group.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Comprehensive freight management improves visibility and cost controls

Critical Review

4PL Services

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