First, Ease of Use. This will ALWAYS lead the reasons for which we moved from legacy solutions to SCALE. Second, Support. This will ALWAYS closely-follow ease of use; SCALE is aware of an issue before we are notified internally. And, when these rare cases occur (such as a failed drive), the notice from SCALE support is not for us to give it attention, but rather, to notify us that SCALE has overnight-shipped the replacement drive and we will install it immediately (and without any downtime). Third, SCALE lives on the outer-edges of technology trends. They now what the market is in need of and they have already determined (and often already engineered) the most efficient solutions and features upgrades. Fourth, Sales. SCALE is not in your face. They know they have the best and that it doesn't require regular and annoying prodding. They are always there if we need their help, but they are not always in our business. This is much appreciated.
June 23, 2026
Incompatibility with backup solutions. Vulnerable to windows update corruptions without announcements or communication to inform us of potential issues.
June 1, 2023