Global WAN Services Reviews and Ratings
What are Global WAN Services?
Gartner defines global WAN services as POP-based services supporting multiregional corporate networks. These services address enterprise challenges such as hybrid working practices, accelerating digital and cloud transformations and improving enterprise network agility. Providers own and operate their own global core networks and sell directly to the client. Services include transport-centric/unmanaged, managed, co-managed network services, or network as a service via a monthly fixed or usage-based fee model. Core transport services are often complemented by ancillary services like carrier-based cloud interconnect, SD-WAN, SASE or managed services. Services are measurable and consumable through web-based customer interfaces via portals and programmable APIs.
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Tata Communications is a global organization that facilitates the digital transformation of businesses. The company is key in processing around 30% of global internet routes, and has a pivotal role in connecting firms to prominent cloud service providers. As a long-standing player in the India's digital evolution, the company has been instrumental in the adoption of digital services over the last quarter of a century. Tata Communications acknowledges that connectivity is a fundamental necessity for the economy, and is dedicated to serving industry leaders in this new era of communication. In 2020, the company introduced 'Secure Connected Digital Experience' (SCDx), developed to address the increasing global demand for new operational methods. This includes the accelerated shift towards remote working, rising digital commerce, increasing security threats, and the move to more contactless experiences. The company operates in over 200 countries worldwide.
The company focuses on creating a unique network that stretches across the globe, operating both in the foreground and the background. This organization prides itself on anticipating needs and leading initiatives, with the understanding that valuable insights and learning often result from attentive listening. The company is dedicated to effecting positive change and propelling the world forward, offering an engaging career opportunity for those who are determined and driven by a meaningful purpose.
Vodafone is a technology-oriented firm emphasizing the integration of humanity into its technological advances. The global pandemic accentuated the significance of tech brands in leadership roles, encouraging Vodafone to form alliances in seeking solutions and providing a better future for all. The company's focus is to prepare individuals to exploit new technology optimally, bringing progressive innovation to the remotest locations. They leverage technology to assist families in disaster-prone areas, impart the utility of phones beyond entertainment to young individuals, and conceptualize tech advancements. Vodafone, established over 35 years ago, introduced the first mobile phone call and SMS in the UK, impacting billions of lives. In the contemporary tech era, Vodafone is employing smartphones for cancer treatments, utilizing big data for societal well-being, and aiming to connect 250 million individuals to their upcoming generation networks by 2025.
AT&T is primarily focused on simplifying the technological needs of its customers by creating an interconnected world where all devices and services operate cohesively. The main challenge it aims to tackle revolves around delivering the human benefits of technology in ways that seemed unattainable before. The collective drive and commitment of the AT&T team play a vital role in this endeavor. AT&T engages a large number of individuals, providing them with the tools to connect with their surroundings. The company goes beyond providing links to third-party content, but it doesn't adopt or endorse these materials, offering them purely for informational purposes.
Lumen is a multinational technology focused on igniting business growth by connecting people, data, and applications – quickly, securely, and effortlessly. Leveraging its robust network, the company offers a wide variety of services ranging from metro connectivity to long-haul data transport, edge cloud, security, and managed service capabilities. Lumen is committed to continuous improvement and innovation in its service offerings to meet customer needs today and as they build for tomorrow.
Colt Technology Services is a global digital infrastructure company focused on delivering digital solutions to businesses. Established in 1992, Colt has expanded from its origins in London to operate in over 40 countries. Colt's digital infrastructure connects 32,000 buildings across 230 cities, more than 51 Metropolitan Area Networks and 250+ Points of Presence across Europe, Asia, the Middle East, Africa and North America. A privately-owned firm, Colt prioritises customer experience and high-quality service delivery. Colt is guided by its dedication to customer innovation, by its values and its responsibility to its customers, partners, people and the planet.
Comcast Business is a technology solutions provider catering to businesses of varying sizes. Its offerings include connectivity, secure networking, advanced cybersecurity, and unified communications solutions. It also integrates Masergy, a company specializing in software-defined networking, to propel businesses forward. Recently, Masergy became a part of the extended Comcast Business community.
GTT is a global organization specializing in the provision of managed network and security services. The company primarily addresses business challenges by designing and delivering advanced cloud, networking, and security technology solutions. GTT's services include SD-WAN, security, Internet, voice, and many alternative connectivity options. The establishment also offers a suite of professional services and possesses strong support teams positioned in local markets worldwide. GTT's services are primarily supported by its Tier 1 IP backbone, regarded as one of the top-ranked globally. This infrastructure extends to over 260 cities spanning six continents. GTT strives towards maintaining a customer-first approach in their service delivery and emphasizes operational excellence and continuous development in their business operations.
BT is a Global communications services provider, delivering IT and telecommunication solutions and services to a wide variety of multinational companies to all major verticals. BT solves complex network challenges, delivering positive outcomes across five key areas: digital infrastructure, digital work, security, sustainability, and digital services. The company has a global customer base in public and private sectors, including mobile and fixed broadband users. BT is headquartered in the UK and operates in 180 countries across the world.
Comcast Business is a technology solutions provider catering to businesses of varying sizes. Its offerings include connectivity, secure networking, advanced cybersecurity, and unified communications solutions. It also integrates Masergy, a company specializing in software-defined networking, to propel businesses forward. Recently, Masergy became a part of the extended Comcast Business community.
Orange is a renowned telecommunications operator with a significant presence worldwide. The firm's essence is centered on delivering global IT and telecommunication services, primarily under the Orange Business brand, to a multitude of multinational companies. The key problem Orange addresses is the need for quality and efficient telecommunication and IT solutions. Its strategic plan, 'Lead the Future,' announced in 2023, aims to leverage its excellent network reliability to fortify its position as a provider of superior service quality. With approximately 136,000 employees globally, the company holds a significant customer base, including millions of mobile and fixed broadband users. Orange operates in 26 countries across the world.
Deutsche Telekom AG (short: DT) is a communication service provider headquartered in Bonn, Germany. It was established in 1995. The company is present in more than 50 countries worldwide, including the mobile communications brand T-Mobile in US. With a staff of some 206,800 (Dec 31, 2022) employees throughout the world, DT generated revenue of 114,4 billion Euros in the 2022. DT provide fixed-network/broadband, mobile communications, Internet, and IPTV products and services for consumers, and information and communication technology (ICT) solutions for business and corporate customers.
Telstra is a telecommunications and information services company based in Australia, with an international reach that spans 15 countries. The company focuses on building technology and content solutions that are easy to use, including a national mobile network. Their primary goal is to establish a connected future for everyone. Telstra's services go beyond digital connection, they also include digital content. The company believes that the future will favor connected businesses, governments, communities, and individuals, and they seek to facilitate these connections.
NTT Ltd. is transitioning into NTT DATA, thereby establishing a significant presence in global IT services. As part of this organization, individuals become part of an innovative international community of over 180,000 members distributed across over 50 countries.
Telefónica, S. A. (IBEX 35: TEF) is a Spanish multinational telecommunications company, with headquarters in Madrid.
Telefónica, through its business group, provides services related to the following business areas:
- Fixed/mobile telephony and internet provider: Directly in Spain, UK, Germany, Brazil and several countries Hispam.
- Digital Services like Cloud, Cybersecurity, IoT and BigData directly in the mentioned countries and worldwide via its global branch and partners.
- Subscription television: via IPTV and satellite in Spain, Hispam and Brazil.
The Telefónica brand is reserved exclusively for the company's institutional role. For the marketing of its products and services, the company has three main brands: Movistar for Spain and Latin America, O2 for all of Europe, Tuenti for Argentina and Ecuador and Vivo for Brazil.
RIEDEL Networks is a global provider of customized telecommunications and network services for enterprises and the broadcast sector. More than 4,500 locations in 1,400+ cities and over 75 countries are connected by its own global backbone - RIEDEL helps companies to be networked worldwide. The services include Internet connectivity, MPLS, SD-WAN, SASE, Cloud Connect and more. Customers come from various industries and appreciate quality, safety and reliability.
As part of the RIEDEL Communication Group in Wuppertal, Germany, RIEDEL Networks is wholly Privately Heldly owned by Thomas Riedel and has access to a corporate structure of over 1,000 colleagues, at over 30 locations in Europe, Australia, Asia and America.
China Telecom Global Limited, a subsidiary of China Telecom Corporation Limited, provides integrated telecommunication services globally. Established in 2000, it started its journey to support the changing demands of global customers, and to ensure the enrichment of its international capabilities. China Telecom Global is currently headquartered in Hong Kong, China and operates in 41 different countries and regions. Their reach is amplified by 47 submarine cables with 74T intercontinental capacity and 223 Points-of-Presence around the globe. The company offers a range of communication solutions like internet access, data services, ICT services, fixed-line and mobile services, and global IoT connectivity service among others. Along with creating value through innovative products and business models, the company's primary focus remains assisting customers in expanding their global footprint and achieving business development through digitalisation.
Aryaka is a company at the forefront of delivering SD-WAN and SASE through a cloud-first architecture. Its primary aim is to provide secure connectivity solutions that allow organizations to operate from any location around the globe without jeopardizing the performance of their applications. Aryaka's patented, fully-integrated technology and services cater to the need of enterprises shifting from old IT infrastructure to modern deployments. The firm offers well-managed service solutions suitable to a diverse range of enterprises across the world.
Arelion is a company providing global connectivity services. Serving since 1993, it owns a global internet protocol backbone, AS1299. Arelion's network covers Europe, North America, and Asia, incorporating 70,000 km of optical fiber with 1,700 multiprotocol label switching endpoints. The company centers around offering business-critical services which are facilitated through a dedicated customer service team.
Features of Global WAN Services
Mandatory Features:
Offer managed SD-WAN services: Management of enterprise software-defined WAN (SD-WAN) can be delivered either by edge devices or through providers’ network-based SD-WAN gateways globally. SD-WAN gateways can terminate SD-WAN connections from on-site appliances close to external resources such as cloud services. SD-WAN is augmented with network-based security capabilities to offer secure access service edge (SASE). SD-WAN is now nearly always secure SD-WAN with at least a firewall and offered as part of a long-term SASE adoption plan.
Ability to sell internet services to enterprise customers globally, including dedicated internet access (DIA) and broadband/DSL: DIA should be offered as the provider’s own service, which can be supplemented by DIA from partners. Broadband internet can be a resold solution but must be generally available on a global basis. Internet service points of presence (POPs) are provider-owned network equipment located at the provider’s own facilities, colocation facilities or a third-party facility.
Ability to sell Multiprotocol Label Switching (MPLS) to enterprise customers globally: MPLS should be offered as the provider’s own service, with POPs in either a colocation facility or in the provider’s own buildings (leased or owned real estate). MPLS service POPs are provider-owned network equipment located at the provider’s own facilities, colocation facilities or a third-party facility.
Offer carrier-based cloud interconnect (CBCI): This is a private connection, such as MPLS and/or Ethernet, between a service provider’s network and the point of presence of one or more cloud service providers (CSPs). CBCI requires an interconnection between the network service provider (NSP) and the cloud provider at a provider-owned or third-party location, such as a data center or colocation facility. CBCI also must be available on a global basis to the major cloud providers.
All WAN services must be generally available and offer global coverage (North America, Europe and Asia/Pacific at a minimum). They may not be offered on an individual customer (one-off) basis or only in limited countries and territories. This market segment does not include wholesale or services sold to other providers.
Offer WAN services portals: Provider portals and APIs must be available to enterprises to view network status and performance metrics.