Telefónica Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines global WAN services as points-of-presence (POP)-based services supporting multiregional corporate networks. Service providers own and operate their own global core networks and sell directly to the client. Services include transport-centric/unmanaged, managed, and co-managed network services, or network as a service via a monthly fixed or usage-based fee model. These services are measurable and consumable through customer-facing web portals and programmable APIs. Global WAN services consist of backbone network transport and last-mile access connections, providing connectivity to individual enterprise sites such as large offices or remote branches. WAN service providers are also offering more transformational capabilities, such as cloud fabrics and enhanced visibility enabled by the underlay service network, and adding more network-based security functions to their offerings. Ancillary services such as cloud interconnects, managed SD-WAN and secure access service edge (SASE) are now commonly offered. Gartner also sees providers increasingly investing in AI and automation to support more service processes across the WAN service life cycle, from network design to service assurance.

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Global WAN Services

Telefónica Global WAN Services

Telefónica

DIRECTOR OF PRODUCT MANAGEMENT

Solid reliability across LATAM sites with predictable performance for core apps. The regional team has been easy to workk with on changes and incident follow-ups. The managed mix of IP connectivity and secure SD-WAN has helped us simplify hybrid working for the employees

50M - 250M USD

500M - 1B USD

30B + USD

<50M USD

250M - 500M USD

1B - 3B USD

3B - 10B USD

10B - 30B USD

Gov't/PS/ED <5,000 Employees

Head of Infrastructure

It is a really solid network implementation and environment but at the same time a bit hard working with the company and finding the right people to do the right techincal things.

IT Infrastructure Manager

Son muchos años trabajando con este proveedor y ofrece un excelente servicio en soluciones de conectividad y telecomunicaciones, posicionándolo en un liderazgo indiscutible en su país de origen, España. 

We've been working with this provider for many years, and they offer excellent service in connectivity and telecommunications solutions, positioning them as an undisputed leader in their home country, Spain.

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Telefónica, S. A. (IBEX 35: TEF) is a Spanish multinational telecommunications company, with headquarters in Madrid. 

Telefónica, through its business group, provides services related to the following business areas:
- Fixed/mobile telephony and internet provider: Directly in Spain, UK, Germany, Brazil and several countries Hispam.
- Digital Services like Cloud, Cybersecurity, IoT and BigData directly in the mentioned countries and worldwide via its global branch and partners.
- Subscription television: via IPTV and satellite in Spain, Hispam and Brazil.

The Telefónica brand is reserved exclusively for the company's institutional role. For the marketing of its products and services, the company has three main brands: Movistar for Spain and Latin America, O2 for all of Europe, Tuenti for Argentina and Ecuador and Vivo for Brazil.



Telefónica is today one of the largest telecommunications companies in the world in terms of market capitalisation and number of customers. We have the best infrastructure, as well as an innovative range of digital and data services; therefore, we are favorably positioned to meet the needs of our customers and capture growth in new businesses.

We are sensitive to the new challenges demanded by society today and, therefore, we provide the means to facilitate communication between people, providing them with the most secure and cutting-edge technology.

Our vision is focused on technology making people's lives easier and our aim is to promote progress in that direction, so that technology can make a positive impact on the world both socially and environmentally, and, ultimately, so as to provide value and trust in an ever-changing and accelerating world. Digital life is life itself, and technology is an essential part of being human. We want to create, protect and boost connections in life so people can choose a world of unlimited possibilities. 

We want to be a company in which our clients, employees, suppliers, shareholders, and society in general can trust. In order to achieve this, we communicate our strategy, business model and most relevant data to our stakeholders in a clear and transparent manner, so as to show the company's ability to create value.

TelefÃ³nica is a prominent global telecommunications firm recognised for its considerable market capitalisation and vast customer base. The company exhibits a robust infrastructure supplemented with an innovative array of digital and data services, catering to customer requirements and enabling entry into burgeoning ventures. In response to evolving societal demands, TelefÃ³nica facilitates communication through secure and advanced technology. The vision at TelefÃ³nica revolves around harnessing technology to simplify human lives, fostering societal and environmental progress. Its objective is to foster trust and value in a rapidly transforming world by integrating technology into everyday life. TelefÃ³nica prioritizes creating, safeguarding, and enhancing life connections, providing a world of boundless possibilities for people to choose from. With a commitment to becoming a trustworthy enterprise for all stakeholders including clients, employees, suppliers, shareholders, and society at large, TelefÃ³nica continues to provide transparent insights into its strategy, business model, and crucial data, illustrating its value creation capabilities.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Highly reliable and high-SLA connectivity solutions

Critical Review

Robust but Hard working with theirs.

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