Kaseya Reviews, Ratings & Features 2026 | Gartner Peer Insights

Hardware asset management (HAM) tools are needed within a technology asset management strategy to oversee hardware visibility, manage life cycles, optimize costs and reduce risk. HAM tools are software applications and technology used by organizations to manage the life cycle of different hardware assets, including IT, line of business and facilities management — regardless of location and industry.

Active

Find the top Hardware Asset Management Tools with Gartner. Compare and filter by verified product reviews and choose the software that’s right for your organization.

Hardware Asset Management Tools

IT Glue

Kaseya

It Manager

IT Glue nous permet de centraliser efficacement la documentation technique et les informations sensibles pour nos clients. La solution est globalement stable et répond bien à nos besoins de gestion d'infrastructure, même si certaines fonctionnalités avancées demandent une phase de prise en main et de configuration relativement longue. Dans l'ensemble, le produit nous a permis de structurer notre documentation et de gagner en efficacité au quotidien

IT Glue allows us to efficiently centralize technical documentation and sensitive information for our clients. The solution is generally stable and meets our infrastructure management needs well, although some advanced features require a relatively long learning curve and configuration phase. Overall, the product has enabled us to structure our documentation and improve our daily efficiency.

<50M USD

50M - 250M USD

500M - 1B USD

1B - 3B USD

30B + USD

Gov't/PS/ED <5,000 Employees

It Associate

Solid efficiency when onboarding and managing assets, older user interface can disrupt processes though like finding assets and maintaining asset inventory logic, especially for new personnel managing assets. 

Business Systems Analyst It

We ran a POC of IT Glue to evaluate whether it could replace our current mix of spreadsheets, shared drives, and tribal knowledge for IT documentation. For context, we're a community bank with a small IT team, not an MSP so our needs are more internally facing. The core documentation features worked well during the POC. Structured templates for assets, configurations, and passwords were immediately useful, and we could see how it would help us during audits and exams. That said, the platform is clearly built with MSPs as the primary audience, and some of the workflow assumptions don't translate cleanly to an internal IT department at a regulated financial institution. The pricing per user adds up fast for a team our size, especially when you factor in that most of the advanced integrations are geared towards Kaseya's own product stack, which we don't use. 

ServiceNow

Ivanti

ManageEngine

Freshworks

Lansweeper

Other...

Device42

AssetWorks

Belarc

InvGate

WISER

TechBridge Consultancy Services

Workwize

Kaseya is a company that supplies unified IT management and security software. It markets its solutions primarily to managed service providers (MSPs) and small to medium-sized businesses (SMBs). Among its suite of IT management solutions, the company offers products for centralizing IT command, managing remote and distributed environments, backup and disaster recovery, cyber security, compliance and network asset management, IT documentation, and automation of IT management functions. Kaseya is based in Miami, Florida, and operates in more than 20 countries.

Kaseya is a premier provider of unified IT management and security software for managed service providers (MSPs) and small to medium-sized businesses (SMBS). Through its customer-centric approach, Kaseya delivers best-in-breed technologies that allow organizations to efficiently manage, secure and backup IT. Kaseya offers a broad array of IT management solutions, including well-known names: Kaseya, Datto, IT Glue, RapidFire Tools, Spanning Cloud Apps, ID Agent, Vonahi, audIT, Graphus, RocketCyber, TruMethods and Unitrends. These solutions empower businesses to command all of IT centrally, easily manage remote and distributed environments, simplify backup and disaster recovery, safeguard against cybersecurity attacks, effectively manage compliance and network assets, streamline IT documentation and automate across IT management functions. Headquartered in Miami, Florida, Kaseya is privately held with a presence in over 20 countries.

Kaseya is a company that supplies unified IT management and security software. It markets its solutions primarily to managed service providers (MSPs) and small to medium-sized businesses (SMBs). The main business problem Kaseya solves is the need for organizations to manage, secure and backup their IT systems in an efficient manner. Among its suite of IT management solutions, the company offers products for centralizing IT command, managing remote and distributed environments, disaster recovery, cyber security, compliance and network asset management, IT documentation, and automation of IT management functions. Kaseya is based in Miami, Florida, and operates in more than 20 countries.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Strong documentation backbone for a small IT shop, but Kaseya ecosystem lock-in and pricing model give us pause

Critical Review

Streamlined import process offset by challenging asset management interface

Likes and dislikes about

likes

dislikes