Overall experience with
How helpful reviews are selected
Likes and dislikes about
likes
The support is exceptional, both during implementation, as well as afterwards, they always answer within 24 hours, and mostly within a few hours. They constantly keep updating the tool and are very open to feature requests. They truly listen to their customers to make sure the tool works for the users. The simplicity of setting up your own processes in bob and adjusting to your needs, is really great to work with. I don't need any other consultant or Bob contact to set up what we need for our internal processes, I can just do this on my own.
October 21, 2024
dislikes
1. The performance review module had been hard to work with because it doesn't support weighted goals which makes it hard to do a rating 2. Sick leave is hard to track because it is not permitted to have no end date when making a request through bob 3. Workforce planning has many hiccups i.e. the overview of the requests is muddied with all past position requests. It is not possible to remove/delet them even though they have been cancelled.
November 16, 2023
This service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.