Overall experience with
How helpful reviews are selected
Favorable Review
Product: Jenzabar One
Transition to Jenzabar One Brings Operational Improvements and Staff Adaptation Challenges
Critical Review
Product: Jenzabar SONIS
Enhanced Search Functionality Appreciated but Application Portal Remains Difficult to Use
Likes and dislikes about
likes
1) Core student modules work very well for advising, registration, and other core student services. 2) Staff like the functionality and interface of the Jenzabar One Web and are finally migrating to the web environment after operating in Desktop for many years. 3) Regular (at least annual) updates that include operational improvements, many of which come from user feedback and suggestions.
April 28, 2026
dislikes
Our Admissions team struggles greatly with the Application portal. That is extremely cumbersome to make changes when needed and the look and feel is really poor. It doesn't present our institution in a good light I feel by having such an old and poor GUI / UX interface for users.
April 30, 2026
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