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 in  Market

Reviews

in
0.0
0 Reviews
OverviewReviewsLikes and Dislikes

Ratings Overview

Review weighting

mail_outlineEmail Page
2.8
0 Reviews (All Time)

Rating Distribution

Distribution based on 0 ratings
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Customer Experience

Evaluation & Contracting
3.3
 
 
 
 
 
Integration & Deployment
3.0
 
 
 
 
 
Service & Support
3.4
 
 
 
 
 
Product Capabilities
3.2
 
 
 
 
 

Overall experience with

How helpful reviews are selected


Favorable Review

4.0
January 9, 2026
Product: Thesis Elements

System Offers Key Modules but Lacks Advanced Financial Aid Capabilities

Critical Review

1.0
April 8, 2026
Product: Thesis Elements

Chronic System Errors and Poor Client Support Highlight Unaddressed Regulatory Gaps

Likes and dislikes about

likes

Intuitive, comprehensive (includes financial aid, speed is excellent within the product and it's cloud based.

January 9, 2026

dislikes

Product is extremely dissatisfying (not only for me but for the majority of our team). Customer service/account management is rude, dismissive, and accusatory (we've been told time and time again that the product isn't working because of our customization requirements when in fact the issues discussed apply to ALL clients because of federal regulatory requirements- see example listed in the response to the first question) and non-existent. To specify, would be too many to name.

April 8, 2026

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