Intuitive, comprehensive (includes financial aid, speed is excellent within the product and it's cloud based.
January 9, 2026
Product is extremely dissatisfying (not only for me but for the majority of our team). Customer service/account management is rude, dismissive, and accusatory (we've been told time and time again that the product isn't working because of our customization requirements when in fact the issues discussed apply to ALL clients because of federal regulatory requirements- see example listed in the response to the first question) and non-existent. To specify, would be too many to name.
April 8, 2026