WDCi Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines student information system (SIS) software as a service (SaaS) as a core system of record for higher education institutions that serves as the central hub for storing, organizing and processing student academic and administrative activities. The SIS supports student, faculty and staff-facing functionality, including management of information assets, while also supporting back-end administrative functionality. SIS SaaS is delivered under a pay-for-use basis or as a subscription license model (with regular updates), where application support and infrastructure provisioning and management are the responsibility of the vendor. Serving the students, faculty and administrative staff, the SIS provides a chronology of business transactions, academic activity, advising interactions and educational outcomes. Additionally, it manages vital information assets, including course offerings, course catalogs, course registration, student accounts, financial aid, grades and transcripts throughout the student life cycle. The SIS may be part of a larger administrative ERP application suite and a critical component of an education institution’s larger digital technology platform.

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Higher Education Student Information System Software as a Service (Transitioning to Higher Education SaaS Student Information Systems)

WDCi RIO Education

WDCi

VP, Finance

RIO was great through the setup of the system and taking their time to understand us.  However, we continue to have on-going issues that don't seem to ever get fully resolved, specifically around the billing of students.  It is difficult to get speedy customer support when we are 12-13 hours apart which makes resolving those issues untimely.

Gov't/PS/ED <5,000 Employees

Director of Operations

The team has been amazing helping us work through multiple stages of project set up, implementation, and staff training. They've listened carefully to the needs that we have as an institution and helped us find solutions that are already helping our student-facing staff identify student needs more quickly and keep better records. Communication has been clear and efficient, and I feel like the team has really gotten to know our institution and are treating us individually rather than with a "one size fits all" approach. 

Oracle

Ellucian

Blackboard

UNIVERSITAS XXI

Populi

Unit4

SIGMA AIE

Academia by Serosoft

RIO Education is the only 100% native Student Information System (SIS, SMS) built on the Salesforce platform. With functionality to enhance your student and faculty experience and streamline your student administration and compliance reporting, RIO Education supports institutions with a student 360-degree view from admissions to graduation and beyond. RIO supports traditional degree programs, continuing education, workforce development and more. Our fully flexible and translatable SaaS solution and mobile-friendly student community allows schools to future-proof and streamline their business process - all on one platform.



WDCi is the home of RIO Education.  The only 100% Salesforce native Student Information System.



Reviews

Ratings Overview

Overall experience with

Favorable Review

Student Success Module Improves Staff Efficiency in Identifying Student Needs

Critical Review

Support Delays Due to Time Differences and On-going Issues with Student Billing

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