"Efficiency Boost in On/Offboarding Processes with Saviynt"

Submitted

5.0
5.0
Overall User Rating

Product(s): Saviynt Identity Cloud

Overall Comment:"The vendor has provided support through all phases of our implementation, and provides weekly ongoing touchpoints to ensure any issues that occur are resolved promptly."

Lessons Learned

Description
Description

What do you like most about the product or service?

Improved on/offboarding processes Automation of UAR and Compliance tasks Reporting functionality

Description
Description

What do you dislike most about the product or service?

Documentation is in development and may be incomplete/out of date. Due to the breadth of customization available, regression testing for version upgrades. Forums are a great resource for solving issues, but threads get orphaned/stale quickly.

Evaluation & Contracting

5.0
Description

Why did you purchase this product or service?

  • Improve compliance & risk management
  • Improve business process agility
  • Create internal/operational efficiencies
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What were the key factors that drove your decision?

  • Product functionality and performance
  • Breadth of services
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Which other vendors did you consider in your evaluation?

  • SailPoint
  • SailPoint Technologies

Integration & Deployment

5.0

Service & Support

5.0

Product Capabilities

5.0

Additional Context

Description

Deployment architecture

Cloud (SaaS or PaaS or IaaS)
Description

In which country(s) did your deployment take place?

United States