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Reviews

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OverviewReviewsLikes and Dislikes

Ratings Overview

Review weighting
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mail_outlineEmail Page
4.6
0 Reviews (All Time)

Rating Distribution

Distribution based on 0 ratings
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Customer Experience

Evaluation & Contracting
4.5
 
 
 
 
 
Integration & Deployment
4.6
 
 
 
 
 
Service & Support
4.5
 
 
 
 
 
Product Capabilities
4.6
 
 
 
 
 

Overall experience with

How helpful reviews are selected
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Favorable Review

4.0
April 22, 2026
Product: Falcon Next-Gen Identity Security

Helpful Service and Essential Protections: Falcon Soars With the Best of Them

Critical Review

3.0
February 12, 2026
Product: Falcon Next-Gen Identity Security

Easy Deployment and Real-Time Service Account Tracking Amid Concerns About Cost Value

Likes and dislikes about

likes

Falcon's identity protection is incredibly diverse, from detecting humans to AI, we have found that there is a high success rate in identifying the people that are using our systems. Many of our employees are using AI agents to help speed up their work flow, but before Falcon we were having concerns about how these agents could be a cause for concern when it comes to security. Working with the Falcon team was helpful as they gave us actionable items that we were able to implement into our systems to allow the agents to work within the security measures we provided. SOC 2 compliance is something we were unfamiliar with before we implemented Falcon and we are grateful that Falcon was able to help us stay compliant. Keeping up to date on system and organization controls is important in the digital age. The Falcon team laid out the steps we needed to take to be compliant and we were up to date within 8 months. The final thing I want to mention is how helpful the Falcon representatives have been. We have had a lot of questions and they have had quick responses, always within a few hours. They have made the implementation process a breeze.

April 22, 2026

dislikes

Cost! Not 100% sure we're getting full value. False positives mean its quite noisy out the box. Trying to export specific data sets from dashboard can be clunky

February 12, 2026

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