Independent Third-Party Software Support for Megavendors Reviews and Ratings
What is Independent Third-Party Software Support for Megavendors?
Gartner defines independent TPSS for IBM, Microsoft, Oracle and SAP software as a lower-cost alternative to the maintenance, support and consulting service fees charged by these four megavendors. Providers in this market are not authorized channel partners. They offer independent support. Independent TPSS providers have no relationship with the original equipment manufacturer (OEM) or independent software vendor (ISV). As a result, they cannot access intellectual property, software updates, firmware updates or security advisories, or obtain OEM/ISV Level 3 or backline support. TPSS is typically delivered via cloud-based professional services.
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Rimini Street is an independent provider of production support for mission-critical transaction systems. We deliver unified support, managed, and professional services and innovative solutions globally to help protect and future-proof clients' IT investments. The solutions offered enable clients to drive better business outcomes, significantly cut costs, and reallocate resources for innovation. The clientele of Rimini Street spans various industries including mid-market businesses, public sector organizations, and others.
Spinnaker Support provides independent third-party support, managed services, and consulting for enterprise software systems. They work with Oracle, SAP, and VMware products, offering services that help organizations in both the private and public sectors optimize their software ecosystems. Spinnaker Support allows organizations to manage their software based on internal business goals. Their approach helps companies efficiently allocate resources while maintaining the security and performance of their systems.
Support Revolution is an enterprise dedicated to rendering 3rd party Oracle and SAP Software Support & Maintenance, enabling potential cost savings of up to 90%. The company doesn't impose any mandatory upgrades. Instead, it allows clients to continue with their present release indefinitely. Moreover, it offers personalized patches, legislative updates, bug fixes, and support for any customizations required for Oracle or SAP software, ensuring a comprehensive solution for any business challenge encountered with these software platforms.
US Cloud is a corporation with a global outreach that specializes in Microsoft support services. The company extends its services to cover all Microsoft product issues with a focus on around-the-clock problem-solving. Based in St. Louis, US Cloud’s innovative approach includes alternatives for Microsoft Premier & Unified Support services, contributing to its distinct position within the market. The target audience primarily includes medium and large organizations and the business model is designed to be cost-effective. It focuses on enhancing its customer service by leveraging a team of engineers based in the US. Ultimately, US Cloud's objective is the smooth functioning and further development of an organization's IT infrastructure through managed Microsoft Support. They strive to offer quality support for businesses of varying sizes at affordable rates, irrespective of the pace of their growth.
Origina is a third-party software support and maintenance (TPSM) solution that shaves 50% off your annual IBM® spend while keeping all current product versions healthy and secure. We pair you with dedicated, independent IBM® product experts who keep a perpetual eye on the performance, longevity and compliance of your IBM® estate.
Dynamic Consultants Group (DCG) is a Kansas City-based corporation that delivers comprehensive Microsoft support services globally. The company provides 24/7 support for all Microsoft products and offers alternatives to Microsoft Premier and Unified Support services. DCG serves medium and large organizations with a cost-effective business model, utilizing US-based engineers to ensure high-quality service. Their mission focuses on maintaining and advancing organizations' IT infrastructure through managed Microsoft Support, delivering affordable enterprise-grade support regardless of client growth rates.