Rimini Street Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines independent third-party software support (TPSS) of the megavendor market as a lower-cost alternative to the maintenance, support and consulting service fees charged by IBM, Microsoft, Oracle, SAP and VMware by Broadcom. Independent TPSS service providers are not authorized channel partners. They offer independent support. The independent TPSS providers have no relationship with the original equipment manufacturer (OEM) or independent software vendor (ISV). As a result, they cannot access intellectual property, software updates, firmware updates or security advisories, or obtain OEM/ISV Level 3 or backline support. TPSS is typically delivered via cloud-based professional services.

Active

Find the top Independent Third-Party Software Support of Megavendors with Gartner. Compare and filter by verified offering reviews and choose the service that's right for your organization.

Independent Third-Party Software Support of Megavendors

Rimini Street Independent Third-Party Software Support of Megavendors

Rimini Street

IT Manager

Some very sharp analysts that dig deep into issues and have the patience to find and develop solutions/fixes.

50M - 250M USD

500M - 1B USD

<50M USD

1B - 3B USD

3B - 10B USD

250M - 500M USD

10B - 30B USD

Gov't/PS/ED <5,000 Employees

30B + USD

Gov't/PS/ED 5,000 - 50,000 Employees

Senior Manager

documentation and tax updates are prone to errors so often that they aren't trustworthy. we cringe every time we see an update to any significant modules

Associate Consulatnt

Rimini Street has been assisting us in providing, the essential technical expertise on multiple areas involving Oracle EBS and PLM. They were able to optimize and provide troubleshoot complex issues which was affecting business. Their team of engineers are very detail oriented and tried to resolve in shortest time possible.

Other...

Spinnaker Support

Support Revolution

Origina

US Cloud

Rimini Street is an independent provider of production support for mission-critical transaction systems. We deliver unified support, managed, and professional services and innovative solutions globally to help protect and future-proof clients' IT investments. The solutions offered enable clients to drive better business outcomes, significantly cut costs, and reallocate resources for innovation. The clientele of Rimini Street spans various industries including mid-market businesses, public sector organizations, and others.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000¬Æ Company, is a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software and a Salesforce and AWS partner. 

The Company has operations globally and offers a comprehensive family of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software, and enables clients to achieve better business outcomes, significantly reduce costs and reallocate resources for innovation. 

To date, over 5,100 Fortune 500, Fortune Global 100, midmarket, public sector, and other organizations from a broad range of industries have relied on Rimini Street as their trusted enterprise software solutions provider. 

Rimini Street, Inc. is a global provider specializing in comprehensive end-to-end enterprise software support, products, and services. The company's main business aim is to deliver solutions pertaining to running, managing, supporting, customizing, configuring, connecting, protecting, monitoring, and optimizing enterprise application, database, and technology software. The solutions it offers enable its clients to drive better business outcomes, significantly cut costs, and reallocate resources for innovation. The clientele base of Rimini Street spans across various industries, including mid-market businesses, public sector organizations, and others.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Optimizing and Troubleshooting Complex Issues with Rimini Street

Critical Review

documentation and tax updates error prone

Likes and dislikes about

likes

dislikes