Overall experience with
How helpful reviews are selected
Favorable Review
Product: OpManager
Consistent After-Sales Support and Product Simplicity Reported by End Users
Critical Review
Product: ManageEngine Site24x7
Unified dashboard simplifies enterprise IT but alert noise overwhelms teams
Likes and dislikes about
likes
Let me tell one wonderful experience with the product. Our license was expired and due to some issues, our team was unable to renew license and payment was due. Still by understanding our issue they gave us license extension for almost 2-3 months. No company in this day of age do this for their customers. Also, they provide free health checkup quarterly and introduce new features and always thrive for innovation with simplicity. Now coming back to product. Excellent product. You can get logs, dashboards, custom reports, alarms, switch/firewall config backup and much more just from this single product. For managing your network devices this product is must try. At least get a demo they provide so many features and they are adding them every quarters and you can decide to opt for it as this is completely subscription based which is definitely plus point as you pay for only what you need/use.
March 17, 2026
dislikes
1)Alert noise/Alert storms: Due to the fact that the platform monitors so many technology components all at once, teams may be overwhelmed with the amount of real-time alerts received on multiple channels such as mobile, email and sms 2)Cluttered UI: The user interface is clogged with too many configurations and click heavy items which are cramped up and overwhelming, especially for new tech staff 3)Add-on pricing scale: While the base pricing structure is considered affordable, the pricing structure for add-ons is costly and complex.
May 31, 2026
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