Overall experience with
How helpful reviews are selected
Favorable Review
Product: Optro
Assessment Management Improved But Manual Inputs Still Required in Risk Oversight Platform
Critical Review
Product: Optro
Implementation Challenges and Reporting Gaps Impact Overall Satisfaction With Features
Likes and dislikes about
likes
1. The ease of sending out updates/reminders to complete the assessment 2. That the stakeholders have a dashboard showing them what tasks they still have open. (Old platform, I had to send a reminder from the actual open risk and then it didn't always send the correct risk. 3. The ease of customizing myself instead of putting in a ticket for everything. 4. Being able to have a reposit for all of the final assessment reports for the stakeholders to access.
October 22, 2025
dislikes
the dashboards did not work and we are 9 months post implementation. this was big on the sell side and i dont feel we have gotten any utility from the built in reporting. we now have to look at other solutions, such as export to other spreadsheet solution.
October 23, 2025
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