Overall experience with
How helpful reviews are selected
Favorable Review
Product: Oracle Integration Cloud (OIC)
Performant and Cost-Effective Solution with Industry-Leading Time to Market
Critical Review
Product: Oracle Integration Cloud (OIC)
Integration Reliability and Internal Coordination Problems Impact Cloud Experience
Likes and dislikes about
likes
Time to Market : The primary competitive advantage is the speed of deployment, allowing for rapid implementation and realization of benefits. Cost-effectiveness: The pricing model aligns well with the output, providing a high return on investment Stability : The environment is exceptionally stable, minimising downtime and maintaining artefact integrity.
March 24, 2026
dislikes
1. We get random connectivity issues. We can have an interface use a connection a thousand times but one time it will not be able to connect but the very next attempt will work just fine. These connections are all to other products running in the Oracle cloud. They are not the same connections each time and they can happen on inbound and outbound connections. Seems like you have to keep this in mind when developing to make your integrations retry connections. It seems minor that one connection in thousands will fail but if its on a transaction that is trying to process a very large order, it can be very disruptive to the business. 2. No visibility to internal logs to help troubleshoot issues. 3. Oracle Support is too siloed. When there are issues they are usually involving OIC and other Oracle products such as Oracle Fusion or Oracle WMS. When you open an SR, they will only work on the product in their area and expect you to open another SR with the other team to troubleshoot their side. The customer should not be responsible for coordinating between different Oracle internal teams. Usually once we can get all relevant teams identified and all on one call, issues get resolved, but it can take weeks or more and a lot of effort from the customer to make this happen.
November 13, 2025
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