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Reviews

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OverviewReviewsLikes and Dislikes

Ratings Overview

Review weighting
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mail_outlineEmail Page
4.7
0 Reviews (All Time)

Rating Distribution

Distribution based on 0 ratings
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Customer Experience

Evaluation & Contracting
4.5
 
 
 
 
 
Integration & Deployment
4.6
 
 
 
 
 
Service & Support
4.4
 
 
 
 
 
Product Capabilities
4.6
 
 
 
 
 

Overall experience with

How helpful reviews are selected
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Favorable Review

5.0
June 25, 2026
Product: Zapier

A must have automation platform that scales with your operations

Critical Review

2.0
October 30, 2020
Product: Zapier

Great for simple tasks, for complicated workflows look elsewhere

Likes and dislikes about

likes

1-) The no-code builder is intuitive enough that anyone on the team can create and manage automations without needing a developer. 2-) The sheer number of app integrations means we rarely hit a wall. If we use a tool, Zapier almost certainly connects to it :) 3-) It just works. Automations run reliably in the background and rarely need attention once they're setup.

June 25, 2026

dislikes

Many features of integrations are missing, so you have to send http requests with hardcoded authentication in each of them (which sorta defeats the purpose of using an integration platform). Can't easily modify workflows. Website takes a long time to load when you have many steps in a workflow. Zapier was down multiple times.

October 30, 2020

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