FIS Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines the invoice-to-cash (I2C) applications market as cloud-based applications that enable corporate controllers to automatically manage collections and apply customer payments to invoices. I2C applications typically gather, disseminate, track and analyze data from and to internal and external sources. They make I2C processes more efficient and effective, including managing and monitoring deductions, disputes and credit risk. They also typically can ensure invoices are delivered to customers and that customers have options to pay them. I2C applications enable I2C transaction processing across multiple ERP systems. Organizations use I2C applications to collect and apply customer payments to open invoices, perform credit and collections activities, manage deductions and disputes, and deliver and present invoices to customers for payment. I2C applications are cloud-based tools that provide organizations with a standard way of processing across ERPs, while creating flexibility for buyers in how they receive or access invoices as well as pay and dispute them. I2C applications allow an organization to connect and exchange data with multiple ERP systems and other operational tools, such as customer relationship management tools, as well as with partners such as credit and collections agencies, logistics providers, banks and payment service providers. They use data to determine credit risk, automate collections and cash applications activities as well as help manage the resolution of deductions and disputes. Such activities result in faster collection of cash, improved visibility to cash flow, an improved customer experience and reduced process cost.

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Find the top Invoice-to-Cash Applications with Gartner. Compare and filter by verified product reviews and choose the software that’s right for your organization.

Invoice-to-Cash Applications (Transitioning to Accounts Receivable Applications)

GETPAID

Senior Manager, Strategic Partnerships

Overall, it’s been a strong and reliable experience. The product is solid, and the people behind it make a complex space feel manageable. 

50M - 250M USD

500M - 1B USD

3B - 10B USD

250M - 500M USD

Gov't/PS/ED <5,000 Employees

<50M USD

1B - 3B USD

10B - 30B USD

30B + USD

Senior Manager - Americas Credit & Collections

Development/build team was amazing to work with.  Our sales person is awesome!  Support through Service Now is incredibly poor. 

Director Of Financial Aid

GETPAID is time saving tool for me as I can easily accept the one time payment and subscription smoothly also The dashboard is clear and organized which makes it easy to understand the cash flow.

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Data Interconnect

FIS is an enterprise deeply involved in the commerce and financial transactions that fuel the global economy. With a keen focus on supporting businesses and communities flourish, FIS continuously innovates in how the world manages payments, banking, and investments. FIS provides services to over 20,000 clients and operates at more than a million merchant locations spanning over 130 countries.

FIS is at the heart of the commerce and financial transactions that power the world‚Äôs economy. We are passionate about helping businesses and communities thrive by advancing the way the world pays, banks and invests, serving more than 20,000 clients and more than one million merchant locations in over 130 countries. For more information about FIS, visit http://www.fisglobal.com. 

Reviews

Ratings Overview

Overall experience with

Favorable Review

Dashboard Organization and Multiple Payment Methods Enhance Payment Management Experience

Critical Review

Excellent product with poor help desk support

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