Overall experience with
How helpful reviews are selected
Favorable Review
Product: Datto RMM
Patch Management and Remote Access Features Designed for Seamless Functionality
Critical Review
Product: Datto RMM
Stay away from Datto RMM. There are other solutions for half the cost that work better.
Likes and dislikes about
likes
The Comstore that both the community and Datto orchestrated is very useful with additional components and monitors available all the time to improve remote management and reporting abilities. Patch management just works, there is no need to worry about patching anymore as it just delivers and structures alerts around the process as well. Finally, the remote access just works, it provides remote control without fail each and every time its needed, even on limited bandwidth.
December 8, 2025
dislikes
Comstore, Community Comstore and Knowledge base are worthless. Patching and endpoint auditing are inconsistent at best. You will need to write all of your own scripts. They will sell you tones of scripts you can use in the comstore, but they are worthless. Built-in web remote tools won't connect half the time. You will need to use splashtop if you can get Datto to install it on the end point. File browser doent tell you the date modified or the folder size. Basically worthless. No queries to show you printers and other hardware installed on the machine. All of these issues I have created tickets on only to have them closed when they cant find a solution.
July 10, 2024
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