Overall experience with
How helpful reviews are selected
Favorable Review
Product: Observer Platform
Fantastic product that helps us resolve both known and unknown issues.
Critical Review
Product: Observer Platform
Unveiling Insights into Network Performance Troubleshooting
Likes and dislikes about
likes
Vision into expired certs and TLS versions, download packet captures and VOIP insights.
March 26, 2024
dislikes
1. The training we received. Felt very Ad Hoc, while i understand each environment is different which is going to have an effect on the training. I just felt like it didn't speak to our needs in how it will help. 2. There is a lot of information and at the beginning it was overwhelming, which drove some away from the tool. 3.Took a long time to get setup. While i wasn't involved with the setup. From the time we were told we would have this tool to the time it was implemented was quite a long time.
February 24, 2025
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