"Great and reliable product and customer service."

Submitted
5.0
5.0
Overall User Rating

Product(s): Alloy Navigator

Overall Comment:"We have used Alloy Navigator since 2003, and we have "grow up" together, us from a small company to a medium one, and Alloy from a simple tool to a mature one. Aloy offer great product and great customer service. For a small/medium company Alloy Navigator has all you need."

Lessons Learned

Description
Description

What do you like most about the product or service?

Very powerful workflows design and automation. Customizable to your needs. User friendly

Description
Description

What do you dislike most about the product or service?

Slow in release some features.

Evaluation & Contracting

5.0
Description

Why did you purchase this product or service?

  • Improve customer relations/service
  • Improve business process outcomes
Description

What were the key factors that drove your decision?

  • Overall cost
Description

Which other vendors did you consider in your evaluation?

  • Microsoft
  • SolarWinds
  • ServiceNow

Integration & Deployment

5.0

Service & Support

5.0

Product Capabilities

5.0

Additional Context

Description

Deployment architecture

Cloud (SaaS or PaaS or IaaS)
Description

In which country(s) did your deployment take place?

Romania|Russian Federation
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
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