"a regular tool that can help you to control PO´s and Purchases"

Submitted

3.0
3.0
Overall User Rating

Product(s): Alloy Navigator

Overall Comment:"We are using this solution more than 5 years, we use it as Providers control tool, we make purchase orders and we track purchases with this tool, the tool is good but it needs to much to improve, the application is kind of old and is not so intuitive and practical, but is cheap "

Lessons Learned

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What do you like most about the product or service?

The application doesn´t need many resources for working well, you can export your PO in a differents formats and you can personalize your own PO design. and es cheap

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What do you dislike most about the product or service?

The solution it is not on the cloud, you need installed it on your servers, the application performance is not the best, some times crashes and is neccesary close it and re open again, the way to create PO is not the best because is a little confusing, and you need a good training to understand how this tool works

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What one piece of advice would you give other prospective customers?

It is a normal application, if you don´t have the financial resources this is an option, but consider that this is not the best solution on the market.

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How likely is it that you would recommend this product or service to a friend or colleague?

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Deployment architecture

On-premises

Evaluation & Contracting

4.0
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Why did you purchase this product or service?

  • Cost management
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Which other vendors did you consider in your evaluation?

  • SolarWinds
  • Microsoft
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What were the key factors that drove your decision?

  • Overall cost
  • Financial/organizational viability
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Ability to understand your organization's needs

3.0
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Timely and complete response to product questions

3.0
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Pricing and contract flexibility (pricing and terms)

3.0

Integration & Deployment

4.0
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What was your implementation strategy?

Worked with just the vendor
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How extensively is this product or service being used in your organization?

Specific divisions, regions, or business units
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How long did your deployment take?

3 - 6 months (<6)
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Availability of quality 3rd-party resources (integrators, service providers, etc.)

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Ease of integration using standard APIs and tools

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Quality and availability of end-user training

3.0
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Ease of deployment

4.0

Service & Support

3.0
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Timeliness of vendor's response

3.0
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Quality of technical support

3.0
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Quality of peer user community

3.0

Product Capabilities

3.0
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Product capabilities

3.0
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IT Support Enablement

3.0
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Change, Configuration and Release

3.0
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Multichannel Engagement

3.0
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IT Knowledge Management

3.0
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Service Reporting and Resource Mgt

3.0
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Case Management

3.0
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Data Source/ITOM Tool Integration

4.0

Additional Context

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In which region(s) did your deployment take place?

  • Latin America