"Efficient Employee Management Tool for Large Organizations"

Submitted

3.0
3.0
Overall User Rating

Product(s): CA Service Management

Overall Comment:"It's a very useful tool for the organization where there are more employees and it's very easy to manage users according to their roles."

Lessons Learned

Description
Description

What do you like most about the product or service?

Nearly 3000 employees are using it but there is no disturbance/slowness in the tool

Description
Description

What do you dislike most about the product or service?

Tracking users is little difficult

Evaluation & Contracting

3.0
Description

Why did you purchase this product or service?

  • Create internal/operational efficiencies
  • Improve business process outcomes
  • Improve compliance & risk management
Description

What were the key factors that drove your decision?

  • Product functionality and performance
Description

Which other vendors did you consider in your evaluation?

  • Don't know

Integration & Deployment

4.0

Service & Support

4.0

Product Capabilities

3.0

Additional Context

Description

Deployment architecture

Hybrid Cloud and On-premises
Description

In which country(s) did your deployment take place?

India