"Unveiling Infroan ITSM's User-friendly Ticket Tracking Feature"

Submitted

5.0
5.0
Overall User Rating

Product(s): Infraon Infinity

Overall Comment:"Infroan ITSM tool is easy to handle.Easy find report for tracking the ticket."

Lessons Learned

Description
Description

What do you like most about the product or service?

After raise the ticket acknowledge us recive.Summary report is available.

Description
Description

What do you dislike most about the product or service?

time consuming for open in browser

Evaluation & Contracting

4.0
Description

Why did you purchase this product or service?

  • Improve compliance & risk management
  • Improve customer relations/service
  • Reduce time to market
Description

What were the key factors that drove your decision?

  • Breadth of services
  • Strong services expertise
  • Product functionality and performance
Description

Which other vendors did you consider in your evaluation?

  • BMC
  • Broadcom

Integration & Deployment

4.0

Service & Support

4.0

Product Capabilities

4.0

Additional Context

Description

Deployment architecture

On-premises
Description

In which country(s) did your deployment take place?

India