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Reviews

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OverviewReviewsLikes and Dislikes

Ratings Overview

Review weighting
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mail_outlineEmail Page
4.5
0 Reviews (All Time)

Rating Distribution

Distribution based on 0 ratings
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Customer Experience

Evaluation & Contracting
4.3
 
 
 
 
 
Planning & Transition
4.5
 
 
 
 
 
Delivery & Execution
4.5
 
 
 
 
 
Product Capabilities
4.4
 
 
 
 
 

Overall experience with

How helpful reviews are selected
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Favorable Review

5.0
April 29, 2022
Product: Cognizant IT Services for Communications Service Providers, Worldwide

An outstanding IT Service Provider

Critical Review

3.0
June 13, 2019
Product: Cognizant IT Services for Communications Service Providers, Worldwide

Overall satisfied with the partnership and our benefits from this.

Likes and dislikes about

likes

The Cognizant team have added value at every level of our interaction, supporting us with product selection, giving us insights into the market, assisting with 3rd party engagements, driving the delivery of the solution and over achieving against our timescales. The quality of the resources they have brought to us have been exceptional and the delivery is outstanding. As a result of the great service, we have completed 2 further deals with them in the last few months and the experience has been the same each time we contract with them.

April 29, 2022

dislikes

It's been hard to form the partnership we had expected. We have still to create the mutual trust that is needed. This is not however a one-sided problem as my company also lacks the proper experience as this is first generation outsourcing at a scale.

June 13, 2019

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