Wipro Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines IT Services for Communication Service Providers (ITS-CSP) as multivendor IT services CSPs buy to:

■ Enable solutions to their customers, particularly enterprises
■ Transform their customer, partner, workforce, service or infrastructure management

IT must deliver a cloud-first, agile, automation- and intelligence-based “digital factory” that can support broader corporate goals of product diversification, innovation, revenue growth and improved digital customer journeys. Geopolitical issues, ecosystems, transparency, trust and security are mission-critical in the uncertain world and add to the factors affecting CSPs’ competitiveness.

Communications service providers want to buy and understand business outcomes over technology. They want their IT service partners to have a personal investment. CIOs in large CSPs would like to work with a smaller number of more strategic IT service partners. At the same time, business unit leaders also want to speed up their initiatives, creating possibilities for IT service providers. CSPs want help with revenue growth from enterprises, including joint go-to-market and new digital technology capabilities from IT service providers.

Communications service providers expect cost-efficiency from automation, from IT enabling their networks and from using more cloud-delivered software capability. All this is underpinned by the CSP’s desire to run data-focused businesses, including digital key performance indicators (KPIs).

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IT Services for Communications Service Providers, Worldwide

Wipro IT Services for Communications Service Providers, Worldwide

Wipro

Sr. Director, Software Dev & Engineering

Wipro provides talented engineers to my organization for last few years. Lately, their engagement with my team has been increased as I see the excellence in their consulting excellence for embedded device industry. 

30B + USD

10B - 30B USD

500M - 1B USD

3B - 10B USD

1B - 3B USD

<50M USD

50M - 250M USD

250M - 500M USD

CTO RML

Solid capabilities. Wipro has the potential to really make change for clients but must work closely with partners and ensure there is interlock on capabilities. Continuous demonstration of value add is key as is driving business outcomes for the client. This is a heavily commoditised space and real differentiation is vital.  

Exec. Director

Solid integration partner with depth of experience in telecom service management. Overall very good experience from the beginning to the end. 

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Wipro Limited is a technology services and consulting company that concentrates on developing innovative solutions for complex digital transformation issues. Its capabilities span from consulting, design, engineering, to operations, enabling companies to meet their strategic objectives and establish resilient, future-proof businesses. Servicing countries worldwide, part of its commitment involves ensuring success in a constantly evolving global business scene. Additionally, Wipro takes a non-discriminatory approach towards employment, making all decisions without prejudiced views on an individual's background, disability or sexual orientation.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients√¢‚Ç¨‚Ñ¢ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 250,000 employees and business partners across 66 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.

Reviews

Ratings Overview

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Favorable Review

Solid integration partner

Critical Review

Solid Services

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