ClickUp Reviews, Ratings & Features 2026 | Gartner Peer Insights

Knowledge Management (KM) Software helps organizations centralize, organize, and share information efficiently across teams. It provides a centralized repository for storing diverse content types—such as documents, presentations, and multimedia—making knowledge easily accessible and searchable. A robust search functionality ensures quick retrieval of relevant information, while features like file version history, access control, and content editing enhance collaboration and governance. These capabilities reduce duplication of effort, preserve institutional knowledge, and streamline workflows. KM software is widely used by customer support, product and operations, HR and training, and IT and compliance teams—any function that depends on consistent, accurate, and easily retrievable information.

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Knowledge Management (KM) Software (Transitioning to Generative AI Knowledge Management Apps/General Productivity)

Knowledge Management (KM) Software

ClickUp

Marketing Project Manager

ClickUp is a good software for Knowledge management, project management and reporting. The software ensures proper document management, real-time team collaboration and project financial reporting. It has great functionalities and quality customer support service providers who ensure prompt response. Use of the software ensures real-time work monitoring from every stage of service delivery.

<50M USD

50M - 250M USD

Gov't/PS/ED <5,000 Employees

250M - 500M USD

500M - 1B USD

3B - 10B USD

10B - 30B USD

30B + USD

VP, CUSTOMER SUCCESS

Was an early adopter of ClickUp for general task management and additional use cases over time that we ended up outgrowing.

Telecommunications Engineer

ClickUp effortlessly centralizes information and thanks to its AI features, searching and discovering info is easy and fast. In addition, it integrates with other workflows thereby making results diverse and accurate and it ensures no tool switching when searching for knowledge. In addition, ClickUp makes it easy to create content, update information, and most importantly, it keeps info safe/secure. 

Atlassian

Notion

Other...

Zoho

Document360

Bloomfire

KnowledgeOwl

LivePro

Guru

Tettra

Adobe

Knowmax

Trainual

Slab

Slite

Easynote

SlidePresenter

Glean

Elium

Whale

ClickUp brings together 20+ work apps, data, and workflows into one Converged AI Workspace. It eliminates work sprawl to provide 100% context and a single place for humans and AI agents to collaborate. Trusted by more than 3 million teams worldwide, ClickUp is on a mission to maximize human productivity.

Save time with the all-in-one productivity platform that brings teams, tasks, and tools together in one place. ClickUp is one app to replace them all, the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate. 

ClickUp is trusted by millions of users and over 100k teams at the world's best companies like Google and Nike.

ClickUp is a comprehensive productivity platform that unites various functions into a single space. It operates as a multifunctional application incorporating task management, documentation, reminders, goal setting, calendars, and an inbox. Its full customization capability makes it suitable for every team type, facilitating planning, organization, and collaboration all from the same platform. The platform is utilized by a large number of individuals and diverse teams across numerous companies globally.

Reviews

Ratings Overview

Overall experience with

Favorable Review

A Great Knowledge Management Solution For Business

Critical Review

Appealing All-In-One Approach of ClickUp Resulted in Overwhelming User Experience

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