Notion Reviews, Ratings & Features 2026 | Gartner Peer Insights

Knowledge Management (KM) Software helps organizations centralize, organize, and share information efficiently across teams. It provides a centralized repository for storing diverse content types—such as documents, presentations, and multimedia—making knowledge easily accessible and searchable. A robust search functionality ensures quick retrieval of relevant information, while features like file version history, access control, and content editing enhance collaboration and governance. These capabilities reduce duplication of effort, preserve institutional knowledge, and streamline workflows. KM software is widely used by customer support, product and operations, HR and training, and IT and compliance teams—any function that depends on consistent, accurate, and easily retrievable information.

Active

Find the top Knowledge Management Software with Gartner. Compare and filter by verified product reviews and choose the software that’s right for your organization.

Knowledge Management (KM) Software (Transitioning to Generative AI Knowledge Management Apps/General Productivity)

Knowledge Management (KM) Software

Notion

Sr. Product Designer

Notion is an all in one work space where I manage my notes, tasks and databases, it gives me freedom to structure the pages how I want to, I use notion across all my devices, it works smoothly, in the beginning I had a slight learning curve but, it's going good now.

<50M USD

50M - 250M USD

250M - 500M USD

500M - 1B USD

Gov't/PS/ED <5,000 Employees

3B - 10B USD

1B - 3B USD

10B - 30B USD

30B + USD

MARKETING MANAGER

Its a greater place to keep overall information to share internally 

Product Manager

Notion has become a core tool for our team's day-to-day work. We rely on it for note taking, maintaining reference files, and organizing product roadmaps through its database functionality. It works especially well as a centralized knowledge base, making it easy to link documents and point team members to a single source of truth. While more complex setups can have a learning curve and occasional performance issues, it's an invaluable tool for keeping our work organized and accessible.

Atlassian

ClickUp

Zoho

Other...

Document360

Guru

Easynote

KnowledgeOwl

LivePro

Tettra

Slite

Amazon Web Services (AWS)

Adobe

Galaxy Software Services

Bloomfire

Slab

SlidePresenter

Text

KMS Lighthouse

Sereda.ai

Notion is a software development company which aims to simplify workspace organization by integrating common work tools into a single, customizable platform. The bundled toolset can adapt to any working style or workflow, making it suitable for individual professionals, teams, or entire corporations. The principal aim of Notion is to provide clientele with software creation and modification facilities, thereby empowering them to devise tools that have direct bearing on their lives and jobs.

Notion blends your everyday work tools into one. Product roadmap? Company wiki? Meeting notes? With Notion, they're all in one place, and totally customizable to meet the needs of any workflow. It's the all-in-one workspace for you, your team, and your whole company. 

We humans are toolmakers by nature, but most of us can't build or modify the software we use every day ‚Äî arguably our most powerful tool. Our team at Notion is on a mission to make it possible for everyone to shape the tools that shape their lives.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Centralized Knowledge Base and Organization Features Stand Out in Notion Workspace

Critical Review

Easy Collaboration Features Noted Despite Overwhelming Layout

Likes and dislikes about

likes

dislikes