Overall experience with
How helpful reviews are selected
Favorable Review
Product: Loftware Cloud
Centralized Label Printing Enhanced by API Integration and Broad Printer Compatibility
Critical Review
Product: Loftware Cloud
High-Volume Labeling Efficiency Affected by Customer Service and Roadmap Uncertainties
Likes and dislikes about
likes
The most useful part for us was the API integration with Loftware. We have a variety of business processes that require label printing and the API made it very easy to centralize our label printing into one system. We also liked that Loftware supports a variety of printer makes and models, which made it easy for us to support both ZPL and IPL command languages in our environment.
March 23, 2026
dislikes
Poor customer service management in case of issues; deployment of cloud product is infrastructure as a service, with poor support/upgrade visibility; unclear on product road-map, Loftware spectrum life cycle management
March 23, 2026
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