Epicor Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines last-mile delivery (LMD) technology solutions as specialized, customer-centric transportation management solutions that focus on managing the delivery process by which a consumer receives the products they order online. These solutions provide capabilities for routing deliveries to consumer homes, extending the delivery service capabilities offered to support options like ship from store, curbside and returns. LMD supports internal and external fleets, providing access to carrier networks for non-asset-based shippers. They also provide customer-engagement capabilities, providing a digitized experience to a shipper’s customer that allows end consumers to route, book, track and communicate changes to their shipments through a digital channel.

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Find the top Last-Mile Delivery Technology Solutions with Gartner. Compare and filter by verified product reviews and choose the software that’s right for your organization.

Last-Mile Delivery Technology Solutions

Elite EXTRA

Epicor

Senior Warehouse Manager

Elite does a great job with customer service! When we have an issue it is easy to use instructional videos or contact someone in support. Our account manager, Brye Aanonsen, is very responsive and has done a great job for us.

50M - 250M USD

<50M USD

250M - 500M USD

500M - 1B USD

3B - 10B USD

10B - 30B USD

Gov't/PS/ED 5,000 - 50,000 Employees

Operations Manager

Some technical issues keep resurfacing, which requires that I contact technical support quite often

Manager

Elite Extra is powerful but complicated. The training was OK but we needed to see the different options for dispatching in action to know what would work best for us. We started off down the wrong road and had to U-turn our set-up.

Other...

DispatchTrack

e-Courier

Descartes

Onfleet

LogiNext

Shipsy

Milkman

Bluerock TMS

OneRail

Beans.ai

ASolute

Cigo

Epicor equips hard-working businesses with enterprise solutions that keep the world turning. For 50 years, Epicor customers in the automotive, building supply, distribution, manufacturing, and retail industries have trusted Epicor to help them do business better. Innovative Epicor solution sets are carefully curated to fit customer needs and built to respond flexibly to their fast-changing reality. With deep industry knowledge and experience, Epicor accelerates its customers’ ambitions, whether to grow and transform or simply become more productive and effective. 

We’re here for the hard-working businesses that keep the world turning. They’re the companies who make, move, and sell the things we all need. They trust Epicor to help them do business better. Their industries are our industries, and we understand them better than anyone. By working hand-in-hand with our customers, we get to know their business almost as well as they do. Our innovative solution sets are carefully curated to fit their needs, and built to respond flexibly to their fast-changing reality. We accelerate every customer’s ambitions, whether to grow and transform, or simply become more productive and effective. That’s what makes us the essential partners for the world’s most essential businesses.

Weâre here for the hard-working businesses that keep the world turning. Theyâre the companies who make, move, and sell the things we all need. They trust Epicor to help them do business better. Their industries are our industries, and we understand them better than anyone. By working hand-in-hand with our customers, we get to know their business almost as well as they do. Our innovative solution sets are carefully curated to fit their needs, and built to respond flexibly to their fast-changing reality. We accelerate every customerâs ambitions, whether to grow and transform, or simply become more productive and effective. Thatâs what makes us the essential partners for the worldâs most essential businesses.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Start small, explore options and expand

Critical Review

Decent system overall, but it has some technical issues

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