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Reviews

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OverviewReviewsLikes and Dislikes

Ratings Overview

Review weighting
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mail_outlineEmail Page
4.5
0 Reviews (All Time)

Rating Distribution

Distribution based on 0 ratings
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Customer Experience

Evaluation & Contracting
4.4
 
 
 
 
 
Integration & Deployment
4.8
 
 
 
 
 
Service & Support
4.4
 
 
 
 
 
Product Capabilities
4.7
 
 
 
 
 

Overall experience with

How helpful reviews are selected
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Favorable Review

5.0
September 3, 2025
Product: NetDocuments

Efficient Document Storage and Advanced Search Capabilities in NetDocuments Platform

Critical Review

3.0
July 1, 2024
Product: NetDocuments eDOCS

Downsizing Tech Support Staff Results in Reduced User Satisfaction

Likes and dislikes about

likes

The ability to profile documents for easy searching later is something my users take advantage of daily. They can profile these documents to get down to very specific details, from who created the document to who typed up the document.

September 3, 2025

dislikes

I do not like how Open Text has reduced the teams they had in the past with less knowledgeable engineers. They have let go a large number of engineers that have been at the company for ages and now we are down to about 3 engineers and you much go through a labrynth of off shore support engineers that often don't have any idea what is going on.

July 1, 2024

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