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Ratings Overview

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mail_outlineEmail Page
3.5
0 Reviews (All Time)

Rating Distribution

Distribution based on 0 ratings
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Customer Experience

Evaluation & Contracting
4.0
 
 
 
 
 
Integration & Deployment
4.0
 
 
 
 
 
Service & Support
4.5
 
 
 
 
 
Product Capabilities
3.5
 
 
 
 
 

Overall experience with

How helpful reviews are selected
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Favorable Review

4.0
June 12, 2026
Product: FourKites

Real-time shipment visibility streamlines coordination but limits dashboard customization

Critical Review

3.0
June 26, 2026
Product: FourKites

Reliable real-time freight tracking with accurate updates, but limited feature set

Likes and dislikes about

likes

The best part about this platform is the visibility aspect and the predictive eta reporting feature. It is nice to pull up analytics from previous shipments and determine when to ship items out. We also value the breadth of carrier connectivity, which allows us to track a large portion of our freight without heavy manual intervention.

June 12, 2026

dislikes

Would be nice to have some more features other than just tracking like support with temperature tracked loads. Resetting tracking on a load can be tough and not easy to just switch a load from one phone number to another. Also it would be nice to get alerts from Fourkites if something feels off about the tracking of a shipment or it is running behind schedule.

June 26, 2026

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