Digital wallet, allows for a new channel for marketing to our customers tailored customer journeys customer insights
April 16, 2025
In my opinion one of the weaknesses of the product is that, as one of the first loyalty platforms on the market, it has some limitations in terms of customization in certain areas. Additionally, the data extraction process - both from dashboards and the dedicated module - is not always efficient and straightforward to apply. Finally, the quality of service from the service desk could be improved, particularly in terms of response times and the level of support provided.
December 19, 2024