Overall experience with
How helpful reviews are selected
Favorable Review
Trusted Partnership with Ahead Managed Detection and Response Services Advances IT Goals
Critical Review
Company's Dashboards Are Visually Appealing
Likes and dislikes about
likes
The response time when any alerts are generated through the the detection tool. The vendor also communicates directly with us if an issue arises in detection of potential threats. We also value the vendor puts on human interaction with the customers and not just relying on tools and reports. Adding the detection service has given us an assurance that even if a cyber attack occurs we have added many necessary tools that can assist us in recovery after the attack. The vendor has gathered data and experience on our network to assist us in making crucial decisions needed to suppress or survive and cyber attack.
January 26, 2026
dislikes
The dashboards are lacking in depth, but they do look good at the surface level.
May 12, 2025
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