Rapid7 Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines managed detection and response (MDR) services as those that provide customers with remotely delivered security operations center (SOC) functions. These functions allow organizations to perform rapid detection, analysis, investigation and response through threat disruption and containment. They offer a turnkey experience, using a predefined technology stack that commonly covers endpoints, networks, logs and cloud. Telemetry is analyzed within a provider’s platform using a range of techniques. The MDR provider’s analyst team then performs threat hunting and incident management to deliver recommended actions to their clients. MDR offers outcome-driven security incident management that is predicated on the detection, analysis and investigation of potentially impactful security events and the delivery of active threat disruption and containment actions to respond to and mitigate the impact of cyber breaches.

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Managed Detection and Response

Rapid7 Managed Detection and Response Services

Rapid7

IT Security & Risk Management Associate

I have been using Rapid7 alongside my teammate who is the administrator of the tool. My experience with it, for the limited use cases I have, has been good. I have not experienced any issues with the tool.

50M - 250M USD

<50M USD

250M - 500M USD

1B - 3B USD

500M - 1B USD

3B - 10B USD

Gov't/PS/ED <5,000 Employees

10B - 30B USD

Gov't/PS/ED 5,000 - 50,000 Employees

30B + USD

Enterprise Security Manager

Initially, when we deployed the product, the UBA rules were not available for tuning.  While we appreciate that some rules have since been made available, others are still pending. Unfortunately, there's no clear coordination or communication when these rules changes or migrations occur, requiring us to manually monitor and track updates. This adds unnecessary overhead to our operations.  Additionally, we've observed gaps in detecting certain malicious alerts, which raises concerns about the platform detection capabilities. 

R7's unlimited ingest is outstanding. Their CSM is useful and wants to learn our environment to where they feel like an extension of our team. Unlimited IR gives us peace of mind and assists even where not deployed or directly supported. 

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Critical Insight

Rapid7, Inc. aims to create a safer digital world by simplifying and making cybersecurity simpler and more accessible. Rapid7 empowers security professionals worldwide to manage a modern attack surface through its technology, research, and broad, strategic expertise. Rapid7’s comprehensive security solutions help over 11,000 customers unite cloud risk management with threat detection and response to reduce attack surfaces and eliminate threats quickly and precisely.

Organizations around the globe rely on Rapid7 technology, services, and research to securely advance. The visibility, analytics, and automation delivered through our Insight cloud simplifies the complex and helps security teams reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. 

Rapid7 is a global enterprise focused on advancing security technology and services. Leveraging the power of the Insight cloud platform, Rapid7 provides visibility, analytics, and automation solutions to security teams worldwide. This aids in reducing vulnerabilities, monitoring malicious behavior, investigating and neutralizing cyber attacks, and automating routine tasks. The focus is on simplifying complex security processes, thereby mitigating risks for businesses in the digital landscape.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Customer Focus with Unlimited Ingest and Incident Response Enhance Security

Critical Review

Platform Capabilities Under Review: Evaluating Detection of Malicious Alerts

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