Rackspace Technology Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines managed hybrid cloud hosting (MHCH) as a standardized, productized offering that combines a cloud-enabled system infrastructure platform — consisting of a pool of compute, network and storage hardware — with cloud infrastructure framework software to facilitate self-service and rapid provisioning. In addition to offering this service from cloud infrastructure located in its own data center, the provider must offer a choice of using a hyperscale public infrastructure as a service (IaaS) provider or an Asian country-specific, large-scale IaaS provider. The infrastructure platform should be located both in a service provider's data center for the cloud-enabled system infrastructure (CESI) platform and in an Asia country for the public IaaS platform. It also requires the use of a standardized deployment across all service provider customers and leverages a single codebase.

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Managed Hybrid Cloud Hosting, Asia/Pacific (Transitioning to Public Cloud Managed Services, Public Cloud Transformation Services)

Managed Hybrid Cloud Hosting, Asia/Pacific

Rackspace Cloud Hosting Services

Rackspace Technology

IT Infrastructure Technician

Rackspace worked really well in bringing our operational costs down and keeping the servers inside it running efficiently as they possibly could.

<50M USD

50M - 250M USD

1B - 3B USD

500M - 1B USD

3B - 10B USD

30B + USD

Digital & Commerce Manager

The service was better than what we had previously with Verizon. Pricing was much lower for same capability. It was easier to upgrade/downgrade capabilities however the process was cumbersome. We had many operational errors triggered by Rackspace, driving the Webshop down on few occasions.

HEAD OF DEVOPS

Rackspace is useful for when more hands-on managed infrastructure is required and a workload requires less abstraction. The managed services for cloud setup, monitoring and security are useful for when internal teams do not have capacity for these functions.  

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Rackspace Technology is an end-to-end hybrid cloud and AI solutions company. We can design, build, and operate our customers’ cloud environments across all major technology platforms, irrespective of technology stack or deployment model. We partner with our customers at every stage of their cloud journey, enabling them to modernize applications, build new products, and adopt innovative technologies.

Be ready for what’s next with multicloud solutions from Rackspace Technology™. We are the multicloud solutions experts. We know what you're up against because we've helped global companies across industries through it — and you can bet we're ready to help. Our team delivers results by listening to your challenges and building custom cloud services and solutions that help your business perform better now and into the future.

Rackspace Technology specializes in providing multicloud solutions. The company focuses on tackling prevailing business challenges across various industries by crafting bespoke cloud services and solutions. Its team of experts utilize their knowledge to enhance the company's performance currently and in the years to come, by understanding and anticipating significant business difficulties.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Rackspace: Offering More Tailored Approaches to Cloud Management

Critical Review

Good value for money but not offering cutting edge techno and major operational issues

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