Comcast Business Reviews, Ratings & Features 2026 | Gartner Peer Insights

The managed network services (MNS) market focuses on externally provided network operations center (NOC) functionality, as well as relevant network and security life cycle services.

Gartner defines the MNS market as globally capable providers of remote service management functions for the network and security operations of enterprise networks, including:

Managed LAN services (MNS for LAN) must include the management of enterprise LAN customer premises equipment (CPE), such as campus switches and wireless access points. It provides single point of contact (SPOC) ownership for the life cycle management of these devices. These services may include the management of customer Internet of Things/Industrial IoT (IoT/IIoT) infrastructure and endpoints. These services may include managed operations services for other elements, such on-premises servers, storage, gateways and controllers.

Managed WAN services (MNS for WAN) must include the management of site edge ingress and egress CPE and any WAN connections and service operations management. These services provide life cycle management for site edge CPE, such as routers, firewalls and software-defined WAN (SD-WAN), with or without security co-residency on site edge CPE. The services must include a SPOC, ownership for the life cycle management of these devices for site edge CPE and transport services connecting client sites to any destination. This includes hybrid cloud or other non-client-owned locations. These services may also include the operations management of enterprise customer IoT/IIoT infrastructure and endpoint management.

Managed security services (MNS for security) supports branch offices, remote workers and on-premises general internet security, private application access and cloud service security functions for consumption use cases. Services include health, configuration and maintenance support for security technologies. Service delivery is for a single provider to enterprise clients of multiple vendors of converged network and security function life cycle management operations. These include the support of:
(1) SD-WAN-embedded security functions;
(2) secure web gateways (SWGs);
(3) cloud access security brokers (CASBs);
(4) network access control (NAC);
(5) network firewalling, with or without intrusion prevention system/intrusion detection system (IPS/IDS);
(6) universal/zero-touch network access (UZTNA/ZTNA) architectures.

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Find the top Managed Network Services with Gartner. Compare and filter by verified offering reviews and choose the service that's right for your organization.

Managed Network Services

Comcast Business Managed Network Services

Comcast Business

It Manager

Comcast has been reliable. It provides reliable and scalable network and security solutions for our business needs. It has helped us manage connectivity, network infrastructure and cybersecurity, It gives us centralized visibility in to our network, network performance monitoring, proactive issue detection and configuration support. 

<50M USD

500M - 1B USD

50M - 250M USD

10B - 30B USD

250M - 500M USD

30B + USD

3B - 10B USD

Gov't/PS/ED <5,000 Employees

1B - 3B USD

CYBERSECURITY ANALYST

Our organization has been using Comcast Business Managed Network Services for 1-2 years and the experience has been generally satisfactory for our core networking needs. Three standout strengths include Wan Connectivitiy reliability uptime across our locations has been good. The breadth of managed services portfolio which allowed us to consolidate several network functions under a single provider. The on-boarding was well structured and kept disruption to our existing environments to a minimum.

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Comcast Business is a technology solutions provider catering to businesses of varying sizes. Its offerings include connectivity, secure networking, advanced cybersecurity, and unified communications solutions. It also integrates Masergy, a company specializing in software-defined networking, to propel businesses forward. Recently, Masergy became a part of the extended Comcast Business community.

Welcome to the official Comcast Business LinkedIn page. Comcast Business offers a broad suite of technology solutions to keep businesses of all sizes ready for what’s next. With a range of offerings including connectivity, secure networking, advanced cybersecurity, and unified communications solutions, Comcast Business is partnering with business and technology leaders across industries and integrating Masergy, a leader in software defined networking, to help drive businesses forward. We also welcome our new followers from Masergy, who as of 6/30, are now part of the extended Comcast Business community.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Centralized visibility and threat detection offset by slow support

Critical Review

Reliable WAN connectivity and smooth onboarding minimize network disruptions

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