MetTel Reviews, Ratings & Features 2026 | Gartner Peer Insights

The managed network services (MNS) market focuses on externally provided network operations center (NOC) functionality, as well as relevant network and security life cycle services.

Gartner defines the MNS market as globally capable providers of remote service management functions for the network and security operations of enterprise networks, including:

Managed LAN services (MNS for LAN) must include the management of enterprise LAN customer premises equipment (CPE), such as campus switches and wireless access points. It provides single point of contact (SPOC) ownership for the life cycle management of these devices. These services may include the management of customer Internet of Things/Industrial IoT (IoT/IIoT) infrastructure and endpoints. These services may include managed operations services for other elements, such on-premises servers, storage, gateways and controllers.

Managed WAN services (MNS for WAN) must include the management of site edge ingress and egress CPE and any WAN connections and service operations management. These services provide life cycle management for site edge CPE, such as routers, firewalls and software-defined WAN (SD-WAN), with or without security co-residency on site edge CPE. The services must include a SPOC, ownership for the life cycle management of these devices for site edge CPE and transport services connecting client sites to any destination. This includes hybrid cloud or other non-client-owned locations. These services may also include the operations management of enterprise customer IoT/IIoT infrastructure and endpoint management.

Managed security services (MNS for security) supports branch offices, remote workers and on-premises general internet security, private application access and cloud service security functions for consumption use cases. Services include health, configuration and maintenance support for security technologies. Service delivery is for a single provider to enterprise clients of multiple vendors of converged network and security function life cycle management operations. These include the support of:
(1) SD-WAN-embedded security functions;
(2) secure web gateways (SWGs);
(3) cloud access security brokers (CASBs);
(4) network access control (NAC);
(5) network firewalling, with or without intrusion prevention system/intrusion detection system (IPS/IDS);
(6) universal/zero-touch network access (UZTNA/ZTNA) architectures.

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Managed Network Services

MetTel Managed Network Services

MetTel

Director

Having migrated away from a similar provider, we are seeing the exceptional performance of MetTel as a top tier provider, as we were expecting. 

10B - 30B USD

3B - 10B USD

500M - 1B USD

1B - 3B USD

250M - 500M USD

50M - 250M USD

<50M USD

VP Enterprise Architecture

Quick rollout of managed SD-WAN solution across 3k sites. 

Svp, Cio

Executive reporting sometimes harder to get than it should be, but overall a good experience.

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World Wide Technology (WWT)

MetTel is a provider of unified communication solutions for enterprise customers. It merges all communications over a private network, enabling companies to deploy and handle technology-based voice, data, wireless and cloud solutions on a national scale. MetTel's services aid in enhancing enterprise efficiency, lowering costs, and streamlining operations. Through a combination of bespoke and managed communication solutions with a potent cloud-based software, MetTel Portal, users can manage their inventory, usage, expenditures, and repairs from a single, straightforward interface. Established in 1996, MetTel is headquartered in New York City.

MetTel is a leading provider of customized, integrated and managed communications solutions for enterprise customers. By converging all communications over a proprietary network, MetTel enables enterprise companies to easily deploy and manage technology-driven voice, data, wireless and cloud solutions nationwide. With the most comprehensive offering, the highest quality customer care and project management and the ability to completely manage, maintain and secure your communications needs, our portfolio of customer-centric solutions boosts enterprise productivity, reduces costs and simplifies operations. Combining customized and managed communication solutions with a powerful platform of cloud-based software, the company‚Äôs MetTel Portal¬Æ enables customers to manage their inventory, usage, spend and repairs from one simple, user friendly interface. MetTel was founded in 1996 and is headquartered in New York City. MetTel. Smart Communications Solutions.‚Ñ¢ 

To learn more visit: www.mettel.net or email us: Career@mettel.net.

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Reviews

Ratings Overview

Overall experience with

Favorable Review

Worked out well!

Critical Review

Innovative SDWAN solution for national retailer

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