NTT DATA Reviews, Ratings & Features 2026 | Gartner Peer Insights

The managed network services (MNS) market focuses on externally provided network operations center (NOC) functionality, as well as relevant network and security life cycle services.

Gartner defines the MNS market as globally capable providers of remote service management functions for the network and security operations of enterprise networks, including:

Managed LAN services (MNS for LAN) must include the management of enterprise LAN customer premises equipment (CPE), such as campus switches and wireless access points. It provides single point of contact (SPOC) ownership for the life cycle management of these devices. These services may include the management of customer Internet of Things/Industrial IoT (IoT/IIoT) infrastructure and endpoints. These services may include managed operations services for other elements, such on-premises servers, storage, gateways and controllers.

Managed WAN services (MNS for WAN) must include the management of site edge ingress and egress CPE and any WAN connections and service operations management. These services provide life cycle management for site edge CPE, such as routers, firewalls and software-defined WAN (SD-WAN), with or without security co-residency on site edge CPE. The services must include a SPOC, ownership for the life cycle management of these devices for site edge CPE and transport services connecting client sites to any destination. This includes hybrid cloud or other non-client-owned locations. These services may also include the operations management of enterprise customer IoT/IIoT infrastructure and endpoint management.

Managed security services (MNS for security) supports branch offices, remote workers and on-premises general internet security, private application access and cloud service security functions for consumption use cases. Services include health, configuration and maintenance support for security technologies. Service delivery is for a single provider to enterprise clients of multiple vendors of converged network and security function life cycle management operations. These include the support of:
(1) SD-WAN-embedded security functions;
(2) secure web gateways (SWGs);
(3) cloud access security brokers (CASBs);
(4) network access control (NAC);
(5) network firewalling, with or without intrusion prevention system/intrusion detection system (IPS/IDS);
(6) universal/zero-touch network access (UZTNA/ZTNA) architectures.

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Managed Network Services

NTT DATA Managed Network Services

NTT DATA Group

IT Associate

Tivemos alguns problemas com a troca de recursos e perda de histórico, porém o time a NTT vem novamente se enquadrando.

We had some issues with resource transfers and loss of historical data, but the NTT team is getting back on track.

1B - 3B USD

50M - 250M USD

500M - 1B USD

3B - 10B USD

250M - 500M USD

10B - 30B USD

<50M USD

30B + USD

Analyst

reliable network support and solid uptime, though complex issues can take longer to resolve using their service

Solution Consultant

My overall experience with NTT Data in Managed Network services has been positive, especially in terms of global coverage and reliability. However the onboarding process can be complex and turnaround for change could be faster. ith more fexiblity and agility the services would deliver an even stronger end-to-end experience.

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NTT DATA is an established global IT services provider that has its operations spread over 50 countries, with its main operations centered in Tokyo. The main industry problem that it seeks to address is the need for technological innovation. To this end, NTT DATA works towards creating better solutions for day-to-day life by connecting people. Its broad range of services includes consulting, application, business process, cloud, and infrastructure services that cater to both businesses and governments across the globe. The company's unique culture, which has evolved over the past five decades, emphasises on being people-oriented and focusing on getting the small details right, with the aim to make a significant impact globally. This culture combines the influence of a global brand with the dynamism and passion typically associated with entrepreneurship.

NTT DATA is a top 10 global IT services provider, headquartered in Tokyo and operating in more than 50 countries. 

For us, work is not only for technological innovation, it is about connecting people to create better solutions for everyday life. 

NTT DATA offers an advanced portfolio of consulting, application, business process, cloud, and infrastructure services to businesses and governments worldwide.

Our roots cross continents and cultures, dating back five decades. Since the foundation of NTT DATA , we have made sustainable business growth through our DNA to be people-oriented. Through our long-term perspective, we hope to make a big difference in this world by getting the small things right. This pedigree yields a characteristic unique to NTT DATA‚Äã: the opportunity for a global brand with the creative energy and enthusiasm of an entrepreneur.

NTT DATA

Reviews

Ratings Overview

Overall experience with

Favorable Review

Operational efficiency stands out, though modifications take extra time

Critical Review

Consistent uptime and knowledgeable support, but delays with complex issues

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