Overall experience with
How helpful reviews are selected
Favorable Review
Exceptional network reliability and uptime, but slow ticket support response
Critical Review
Reactive monitoring and disappointing support execution impact daily management
Likes and dislikes about
likes
Network Stability and Uptime: The core connectivity is rock solid. We rarely experience any drops or significant latency issues, which is vital for keeping our continuous integration and deployment (CI/CD) pipelines moving. Seamless Cloud Integration: The service integrates beautifully with major public cloud providers, making it easy to maintain secure, fast connections between our physical office environment and cloud instances. Robust Service Delivery Platform: The centralized platform gives our infrastructure team clear visibility into bandwidth utilization, traffic shapes, and overall network health through detailed performance reporting.
July 4, 2026
dislikes
after sales execuration and every day managed services have been disappointing. expecting a reliable proactive partner but ended up having to micro manage their support teams. Monitoring is mainly reactive, we often detect issues before they do. opening a ticket feels like entering and endless loop of shifting responsabilities with frustration all along. Very long time to fix even simple things when they don't worsen it up.
June 19, 2026
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