"NOC Service Excels in Proactivity and Timely Solutions"

Submitted
5.0
5.0
Overall User Rating

Product(s): Vodafone Managed Network Services

Overall Comment:"Excellent NOC service always proactive and timely resolutions"

Lessons Learned

Description
Description

What do you like most about the product or service?

I appreciate the reliability, quick response time, and seamless communication provide by NOC team

Description
Description

What do you dislike most about the product or service?

Occasional, there can be delays in escalations for complex issues

Evaluation & Contracting

4.0
Description

Why did you purchase this product or service?

  • Improve business process agility
  • Drive innovation
  • Reduce time to market
Description

What were the key factors that drove your decision?

  • Strong services expertise
  • Financial/organizational viability
  • Product roadmap and future vision
  • Pre-existing relationships
  • Product functionality and performance
  • Strong consulting partnership
Description

Which other vendors did you consider in your evaluation?

  • Cisco Systems
  • Telefónica

Planning & Transition

4.0

Delivery & Execution

4.0

Service Capabilities

4.0

Additional Context

Description

In which country(s) did your deployment take place?

Colombia|Mexico|Brazil
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