Managed Network Services Reviews and Ratings

HCL took over from an incumbent vendor. Despite the fact that the incumbent had little to no documentation about the operations and pulled back their resources during the transition, the HCL team completed the knowledge handover and took over the service on time. We saw an immediate improvement in response times and issue resolution. While there are clearly two distinct tiers of knowledge and experience levels, they have been very good about addressing performance issues and retraining/replacing members to improve the overall service delivery.

1) Very quick solution provided by Wipro managed service 2) They use the latest and Automation tools. 3) deep technical expertise.

It is a global satellite and broadband communication company. This helps in managing and optimising my network infrastructure. My overall experience have been amazing as they have global reach. Its present in almost all the nations across the globe.

We get great service from the team. GNOC works extremely hard to ensure that they are proactively monitoring the network and supporting resolution of incidents and requests. Our service management team interacts regularly with us to keep us abreast of any changes required in the environment.

Sify is giving great support, also services are stable. I will recommend Sify

Generally, we are very happy with the services and support that MetTel provides our company. We have grown to learn how to best work with each other over the term of our relationship.

I have 5 discrete services being provided - 2 of which are 3rd party supplied (domestically) and 3 are off shore. The offshore services have been high on the scale of delivery and value. The 3rd party services, until just recently, have been lower on the value scale.

Service delivery experience is highly appreciated, getting on time updates and support received very well on critical orders.

The cisco managed network services is best for monitoring and managing network infrastructure which ensures optimal performance and identifying potential issues. The maintenance and configuration of network devices, ensures that we operate efficiently and securely. It rapidly response to network incidents, including troubleshooting, diagnostic, and resolution of issues affecting network performance. The connectivity and collaboration with cloud based applications is superb, and seamless. The customer support is supportive and solve issues easily.

Kyndryl is a professional organization in managing the network services. Kyndryl has excellent capabilities on consulting on Emerging technology and Software defined Networking. Kyndryl has diversified offering. Kyndryl Team also has awesome technical skills on Security products like Firewall, WAF.

Overall great experience coupled with amazing customer support

Lumen has been a great option for a few of our customers-we look forward to even more opportunities to work with Lumen in the future.

NTT DATA has been our managed infrastructure services provider for 40 months. Recently we've added NTT GLOBAL to replace ATT WAN with new NTT fully managed SDWAN capabilities. NTT GLOBAL WAN team contract, planning and implementation have been strong.

Great relationship with the vendor and our account managers

Optanix has provided excellent NOC services and has been flexible and integral through site acquisition and deployment.

we have been using this product for several months. seems to be exceptionally good product. the device that they offer is interference resistant.

Very good. Negotiated contracts and transitioned from another (failing) MSP 4 years ago, results were 100% better. No issues with core services, SLA's, service requests, ticket fulfillment are consistent, very few complaints from users/sites. Automated many processes.

The overall experience working with Presidio was excellent. The team is highly knowledgeable on all aspects of the services being provided. The negotiations were a distinct departure from the usual grind. Everything was upfront and the answers were straightforward and to the point.

My experience has been wonderful and I wouldn't want to work with another company.

Very good results and excellent service. It would be desirable to improve the communication platform and modernize it, but the rest of the management is very positive.