Optiv Reviews, Ratings & Features 2026 | Gartner Peer Insights

MSSs provide organizations with a variety of management and operational services specific to security technologies and business outcomes for security. Capabilities include security monitoring, detection and response, exposure assessment and management as well as security consulting and security technology implementation. MSSs are delivered in a variety of modes, in the providers’ cloud infrastructure, as consultative engagements or through staff augmentation and on-premises. MSS providers offer a variety of different engagement models. These include heavily customized and consultancy-led models and commoditized technology management-driven experiences.

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Managed Security Services

Optiv Security Managed Security Services, Worldwide

Optiv

Information Security Manager

Optiv is one of the better Information Security Managed  Service partners. They have years of experience, with excellent sales reps and engineers. They have a wide range of managed security services ( SIEM, IPS, IDP, Firewall & EDR). 

3B - 10B USD

50M - 250M USD

500M - 1B USD

1B - 3B USD

Gov't/PS/ED 5,000 - 50,000 Employees

Security & Compliance Manager

The tool itself is good. However, we had many challenges with the different levels of their staffing model.  While the sales person was extremely helpful, the frustratiion given where Optiv currently sits with its acquisition makes the service levels very difficult to manage. They also dont talk to each other and we have ahd to provide data multiple times and create similar tickets routinely.  In addition, we were supposedly live for a month but for someone reason they werent collecting log or connected to us properly. Only when I asked after 3 weeks why no logs did they figure it out.

IT ASSOCIATE

We utilized Optiv services to overhaul an existing program that was deployed within our organization, but was in desperate need of a review. The program was not being utilized properly due to a mix of complications with the initial deployment and configuration. They provided a full plan for the process, and then helped execute the recommended changes. Since then, the program in question is in a much better shape, and has become a lot easier to manage. This project is not something we would have had the time or resources to complete on our own, so their services were critical in us getting this completed. I was the primary contact and administrator that went through the project with their team, participating in the review and remediation meetings, and implementing their recommended changes. 

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Optiv is a cyber advisory and solutions provider, delivering strategic and technical expertise to nearly 6,000 companies across every major industry. We partner with organizations to advise, deploy and operate complete cybersecurity programs from strategy and managed security services to risk, integration and technology solutions. With clients at the center of our ecosystem of people, products, partners and programs, we aim to manage cyber risk to accelerate business outcomes.

Optiv is the cyber advisory and solutions leader, delivering strategic and technical expertise to nearly 6,000 companies across every major industry. We partner with organizations to advise, deploy and operate cybersecurity programs from strategy and managed security services to risk, integration and technology solutions. With clients at the center of our unmatched ecosystem of people, products, partners and programs, we accelerate business progress like no other company can.

We manage cyber risk so you can secure your full potential.

Optiv is a company that specializes in cyber advisory and solutions. They aim to provide strategic and technical cybersecurity assistance to businesses in various industries. The main problem they solve is managing cyber risk to allow businesses to function to their maximum potential. They do this through offering advisory services, deploying and operating cybersecurity programs, providing risk assessment along with integration and technology solutions. With an extensive ecosystem comprising of their team, products, and a program structure, Optiv works towards facilitating business growth.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Program Usability Improved Following Strategic Review and Remediation Services

Critical Review

Optiv needs to get their internal integration together quickly!!

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