Reviews

Many aspects were very inflexible, with inadequacies you would not expect from a system that touts itself as heavily customizable. For example, there is *NO STEP ID* for Process/Checklist Steps in the system. i.e. Your current records may have step 1.0, 1.1, 1.1.1, etc. or 10/20/30, etc. There is no field or identifier in the system that natively manages this. If you want to reorder or remove steps later, get ready for a LENGTHY process just to remove or change the names of your other steps---it is NOT a simple drag and drop process; the system does not track that for you. Additionally, there is no way to initiate an NCMR/Deviation *at* the step of the production record at which it occurred. One can be opened ad-hoc to point the general step of the record, but there is no way to prevent users from proceeding in the same checklist. Developing reporting is also fairly painful and unintuitive; make sure you maintain an resource with SQL DB administration experience.

August 8, 2025