ServiceNow Reviews, Ratings & Features 2026 | Gartner Peer Insights

Gartner defines metadata management solutions as applications to enable the collection, analysis and orchestration of metadata related to organizational data assets. These solutions enable workflow and operational support to make data easy to find, use and manage. They do this by collating metadata in any form from within its own application and third-party systems, and providing the ability to search, analyze and make decisions on the collated results. They also provide transparent cross-referencing over all related metadata, and derive insights from data (such as usage patterns and performance) through analysis of metadata to support a wide range of data-driven initiatives.

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Find the top Metadata Management Solutions with Gartner. Compare and filter by verified product reviews and choose the software that’s right for your organization.

Metadata Management Solutions

ServiceNow Data Catalog

ServiceNow

Data and Analytics Manager

We had a very good experience with the implementation, accuracy and orchestration of the metadata. I see a lot of potential in leveraging the platform to manage ontologies

<50M USD

50M - 250M USD

1B - 3B USD

250M - 500M USD

3B - 10B USD

10B - 30B USD

500M - 1B USD

Gov't/PS/ED <5,000 Employees

Gov't/PS/ED 5,000 - 50,000 Employees

30B + USD

Data Analyst

Overall, I have had a positive experience with the product. The platform offers a good range of metadata management that is fairly simple to follow and use. It has helped with the governance side of things too. Regular support form ServiceNow has also been extremely helpful!

IT Associate

Well-built, clearly documented product with excellent customer support. While I was initially worried about the acquisition of data.world by Servicenow, they have shown a deep understanding of this product as well as a commitment to its continued development.

Alation

Microsoft

Collibra

Salesforce (Informatica)

Other...

Oracle

Atlan

Infogix

Qlik (Talend)

Quest (erwin)

Progress Software

Cambridge Semantics

Global IDs

TopQuadrant

Waterline Data

Octopai

DQLabs

metaphacts

BigID

Monte Carlo

Graphwise

ServiceNow is putting AI to work for people. We move with the pace of innovation to help customers transform organizations across every industry while upholding a trustworthy, human centered approach to deploying our products and services at scale. Our AI platform for business transformation connects people, processes, data, and devices to increase productivity and maximize business outcomes.

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our‚ÄØcloud-based‚ÄØplatform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. 

For more information, visit www.servicenow.com.

ServiceNow's cloud‑based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile.

Reviews

Ratings Overview

Overall experience with

Favorable Review

Graph infrastructure and data virtualization help integration; exciting future.

Critical Review

Data Catalog Review

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