Unified communications as a service (UCaaS) for the midmarket — defined as organizations with between 100 and 999 employees, and typically $50 million to $1 billion in revenue — includes cloud solutions intended to improve user productivity and enhance collaboration. Gartner defines UC solutions as offerings that facilitate the use of multiple enterprise communications methods to achieve those aims. UC solutions integrate communications channels (media), networks and systems, as well as IT business applications and, in some cases, consumer applications and devices. Cloud delivery of UC functions is characterized as provisioning services on shared infrastructure (for example, data centers, racks, common equipment and blades). Cloud delivery also uses shared tools (for example, provisioning, performance and network management tools); per-user-per-month pricing; and elasticity to dynamically add and remove users.
"Great Tool "
Responsive and helpful with finding solutions as they come up. Sales Rep Michael is very friendly and easy to communicate with.
"Perfect all in one platform for all office communication "
We use this system for all phone and interoffice communications. I love how it has a dashboard where all my communication types can be accessed and combined. It makes seemless transitions easy peasy.
"Implementation was simple and completed properly the initial go."
Bell BTC was a great and simple implementation. Everything was planned out nicely and the conversations went off without a hitch.
"Voiceover IP phones that are great!"
it helps us with our many needs and assists us with answering services that we can set up ourselves
"Great network provider "
we have truly enjoyed the lumen sip services. the services team was able to onboard us within required timeframe
"Great communication tool and helpful in virtual assistant call handling"
VoIP has worked well for us. We have multiple locations internationally and it is fantastic in getting our communication process flowing. It's great for call forwarding to our location overseas. Also, it's great to have a local number but with someone overseas taking calls.
"Lumen continues to impress."
Lumen makes the use of all these services easy and efficient.
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See All Alternatives"unified communication solution for gov it works, we liked the support guys"
unified communications for my local city. we used this to as our communication solution. it worked well and was a good solution for our communication needs. the implementation team that was onsite were a great group to work with we sure appreciated the time and attention that they gave us.
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