Swrve Platform review in Mobile Marketing Platforms

"Swrve - Stay connected with your customers."

Submitted

5.0

Overall User Rating

Overall Comment:"Swrve is one of the best mobile marketing platform which allows us to give relevant information of customer in timely fashion. It helps to increase mobile engagement where you can set up push notification, in-app messaging, conversations, email etc. all in one dashboard. It is super simple to use and anybody can learn it. "

4.0

Evaluation & Contracting

5.0

Integration & Deployment

5.0

Service & Support

4.0

Product Capabilities

Lessons Learned

What do you like most about the product or service?

+ It helps to create a unified experience. + You can create and send campaigns within a couple of minute. + Push notification. + Integration is easy.

What do you dislike most about the product or service?

Nothing as of now, we are happy with this platform.

Evaluation & Contracting

4.0

Why did you purchase this product or service?

Cost management
Reduce time to market
Improve customer relations/service
Drive innovation
Drive revenue growth
Enhance decision making
Improve business process agility

What were the key factors that drove your decision?

Strong services expertise
Breadth of services
Financial/organizational viability
Overall cost
Strong customer focus

Which other vendors did you consider in your evaluation?

Cordial
mGage
Netmera

Integration & Deployment

5.0

How extensively is this product or service being used in your organization?

Specific divisions, regions, or business units

When was this product or service deployed at your organization?

2020

How long did your deployment take?

0 - 3 months (<3)

What was your implementation strategy?

Worked with just the vendor

Service & Support

5.0

Product Capabilities

4.0

Analytics

5.0

Audience Segmentation

4.0

Campaign Workflow

4.0

Event-Triggered Engagements

5.0

Location-Based Offers/Engagements

5.0

Real-Time Offers

4.0

Additional Context

Deployment architecture

Cloud (SaaS or PaaS or IaaS)

In which country(s) did your deployment take place?

United States

How long have you used this product or service?

6 months to less than 12 months

How frequently do you use this product or service?

Daily

What is your role with this product or service? (Select all that apply)

I am a user
I am on the team that set up, implemented or customized this product

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